Senior Field Applications Engineer - Data Center Solutions

Super Micro Computer, Inc.

Cape Town

On-site

ZAR 1,200,000 - 1,800,000

Full time

10 days ago

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Job summary

Supermicro is seeking a Senior Field Application Engineer to join a focused team serving global IT customers. You will work with customers from ground to executive level, manage projects with internal and external teams, and drive business continuity and technical success.

You must lead multi-disciplinary efforts across departments, demonstrate strong knowledge of firmware, Linux, Windows, virtualization, and x86 server architectures, and travel up to 25% to implement and resolve customer needs

Qualifications

Bachelor's or Master's degree in engineering, computer science, computer engineering or electrical engineering.
10 yrs+ experience with tier1 customers and partners in South Africa region.
Minimum 5 year related experience with Compute/Storage Server or Data Center IT Infrastructure.
Strong background and experience with x86-based server architecture.
Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus.
Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines.
Fluency in English and local language required, other languages are plus.

Responsibilities

Maps end-user customer business, partner requirements and provides optimized technical solutions.
Provides technical leadership in Pre-Sales and oversees implementation of such solutions.
Leads product HW and SW engineers during product development.
Works with cross-department teams to ensure customer satisfaction and timely issue resolution.
Visits on-site facilities to enable solution integration and issue resolution.