Senior Field Applications Engineer | Pre-Sales Leader

Supermicro; Cape Town; On-site; ZAR 1,000,000 - 1,500,000; Full time

Job summary

Supermicro is seeking a Senior Field Application Engineer to drive new opportunities in the global IT market. You will work with customers from ground to executive levels, manage projects with internal and external teams, and help grow the business through technical leadership and customer focus.

You will collaborate with multiple departments to initiate and maintain projects aligned with customer requirements and ensure timely resolution of issues, including on-site visits and travel as needed.

Qualifications

• 10+ years of experience with tier1 customers and partners in South Africa region.
• Minimum 5 year related experience with Compute/Storage Server or Data Center/IT Infrastructure.
• Strong background with x86-based server architecture.
• Solid HW system design and diagnostics skills.
• Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus.
• Strong technical communication and leadership to lead investigations across disciplines.
• Fluency in English and local language required; other languages are plus.

Responsibilities

• Works with sales and extended teams to map customer requirements and provide optimized technical solutions.
• Provides technical leadership in Pre-Sales and oversees implementation of solutions.
• Lead HW and SW engineers during product development and field investigations.
• Visit on-site facilities to enable solution integration and issue resolution.
• Travel up to 25%.

Skills

Excellent communication skills

Leadership skills

Ability to work under pressure

Business sense

Fluency in English

Education

Bachelors' or Masters' degree in engineering discipline

Tools

Linux

Windows

Virtualization platforms

x86-based server architecture

Job description

Supermicro is seeking a Senior Field Application Engineer to drive new opportunities in the global IT market. You will work with customers from ground to executive levels, manage projects with internal and external teams, and help grow the business through technical leadership and customer focus.

You will collaborate with multiple departments to initiate and maintain projects aligned with customer requirements and ensure timely resolution of issues, including on-site visits and travel as needed.