Senior Executive Assistant to General Manager - Hotel

Hospitality Hire; Wes-Kaap; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Hospitality Hire is seeking an Executive Assistant to support the General Manager in a busy hotel environment. You will manage the GM's diary, coordinate meetings, prepare reports, and liaise with department heads and guests to ensure smooth operations.

The ideal candidate has a 2+ year track record in senior administration within hospitality, strong organisational skills, discretion, and the ability to communicate professionally with senior managers and staff.

Qualifications

• Diploma or degree in Business Administration, Hospitality Management, Office Administration or related field.
• Minimum 2 years' experience as EA/PA in a hotel or senior admin role.
• Experience in a 4- or 5-star hotel is advantageous.

Responsibilities

• Provide comprehensive administrative and operational support to the General Manager.
• Manage the General Manager's diary, appointments, meetings and schedules.
• Coordinate internal and external meetings.
• Prepare correspondence, reports, presentations, meeting minutes and management documents.
• Monitor deadlines and follow up on action items assigned by the General Manager.
• Liaise with department heads, hotel staff, guests, suppliers and external stakeholders.
• Handle telephone calls, emails, correspondence and enquiries.
• Prepare and distribute internal communications.
• Assist with management reports, presentations and operational information.
• Support hotel projects, events, meetings, inspections and special assignments.
• Maintain accurate records and efficient filing system.
• Facilitate communication between General Manager and hotel departments.
• Represent General Manager's office professionally.

Skills

Administrative support

Diary management

Meeting coordination

Communication skills

Discretion and integrity

multitasking

Collaborative cross-department work

Education

Diploma or degree in Business Admin/Hospitality

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Hospitality Hire is seeking an Executive Assistant to support the General Manager in a busy hotel environment. You will manage the GM's diary, coordinate meetings, prepare reports, and liaise with department heads and guests to ensure smooth operations.

The ideal candidate has a 2+ year track record in senior administration within hospitality, strong organisational skills, discretion, and the ability to communicate professionally with senior managers and staff.