Executive Assistant To General Manager

Hospitality Hire; South Africa; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Hospitality Hire in Cape Town seeks an Executive Assistant to the General Manager to provide high-level administrative and operational support, coordinate calendars, meetings and communications, and help ensure the smooth day-to-day running of the GM's office.

The successful candidate will be highly organized, discreet, proactive and professional, with excellent written and verbal communication, strong Microsoft Office skills, and the ability to collaborate across hotel departments in a

Qualifications

• Diploma or degree in Business Administration or related field.
• Experience as Executive Assistant or senior hotel administrator.
• Experience in 4- or 5-star hotel environments is advantageous.

Responsibilities

• Provide comprehensive administrative support to the General Manager.
• Manage diaries, appointments and meetings; coordinate internal/external meetings.
• Prepare reports, correspondence and management documents; monitor deadlines.
• Liaise with department heads, guests, suppliers and stakeholders.
• Maintain confidential information with discretion; support hotel projects.

Skills

Administrative skills

Time management

Multitasking

Communication skills

Confidentiality

Detail oriented

Microsoft Office

Independent worker

Stakeholder communication

Interdepartmental collaboration

Education

Diploma or degree in Business Administration

Diploma or degree in Hospitality Management

Diploma or degree in Office Administration

Tools

Microsoft Office

Job description

Executive Assistant to General Manager Hospitality Hire•Western Cape, Western Cape, ZA

Position: Executive Assistant to the General Manager Location: Cape Town, Western Cape
Industry: Hospitality / Hotel
Job Type: Full Time | Permanent
Hospitality Hire is recruiting a highly organised, professional and proactive Executive Assistant to the General Manager for a busy hotel in Cape Town, Western Cape.
This is an excellent opportunity for an experienced Executive Assistant, Personal Assistant or senior Hotel Administrator who thrives in a fast-paced hospitality environment and is confident supporting senior management.
The successful candidate will provide high-level, confidential and efficient administrative and operational support to the General Manager, ensuring effective coordination, communication and the smooth day-to-day running of the General Manager's office.

Minimum Requirements

• Diploma or degree in Business Administration, Hospitality Management, Office Administration or a related field
• Minimum 2 years' experience as an Executive Assistant to a General Manager, Personal Assistant, Hotel Administrator or in a similar senior administrative role
• Previous experience within a 4-star or 5-star hotel environment is highly advantageous
• Strong administrative, planning and organisational skills
• Excellent time-management and multitasking abilities
• Excellent written and verbal communication skills
• Professional and friendly disposition
• Professional appearance and excellent interpersonal skills
• High level of confidentiality, discretion and integrity
• Strong attention to detail and problem-solving ability
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook
• Ability to work independently, use initiative and meet deadlines
• Ability to communicate effectively with senior management and employees at all levels
• Comfortable working collaboratively across multiple hotel departments
• Flexibility to work within a busy and fast-paced hospitality environment

Key Responsibilities

• Provide comprehensive administrative and operational support to the General Manager
• Manage the General Manager's diary, appointments, meetings and schedules
• Coordinate internal and external meetings
• Prepare correspondence, reports, presentations, meeting minutes and management documents
• Monitor deadlines and follow up on action items and tasks delegated by the General Manager
• Liaise professionally with department heads, hotel employees, guests, suppliers and external stakeholders
• Manage telephone calls, emails, correspondence and enquiries
• Prepare and distribute internal communications
• Assist with management reports, presentations and operational information
• Support hotel projects, events, meetings, inspections and special assignments
• Assist with management initiatives as required
• Maintain accurate records and an efficient filing and document management system
• Facilitate communication between the General Manager and hotel departments
• Handle confidential hotel, guest, employee and business information with discretion
• Represent the General Manager's office professionally and courteously
• Perform other reasonable duties assigned by the General Manager

What We’re Looking For

We are looking for someone who understands that an Executive Assistant to a Hotel General Manager is more than an administrative position.
You will need to anticipate requirements, keep track of priorities, follow up on outstanding actions and ensure the General Manager has the administrative and operational support required to lead a busy hotel effectively.
The ideal candidate will be highly organised, discreet, dependable and proactive, with the confidence to communicate professionally with senior managers, employees, guests and external stakeholders.