Senior Executive Assistant for Client Relations (EST Hours)

Affinity International; Johannesburg; Remote; ZAR 300,000 - 500,000; Full time

Job summary

Affinity International is seeking an experienced Executive Assistant in Johannesburg to support a US-based principal. The role focuses on client-facing communication, calendar management, and discreet handling of sensitive matters, with an emphasis on warmth and professionalism.

The successful candidate will work independently, maintain accurate records, draft professional correspondence, and help streamline processes while aligning with US EST business hours.

Qualifications

• Matric minimum; a National Diploma or NQF Level 6 is advantageous.
• At least 3 years in executive assistant, client services or a client-facing admin role.
• Excellent written and spoken English for professional communications.
• Reliable high-speed internet and a professional home office setup.
• Ability to work independently within US EST hours.
• Strong computer literacy with email, calendar tools, and MS Office or Google Workspace.

Responsibilities

• Serve as primary contact for clients and families with clear, compassionate communication.
• Manage the executive's calendar, scheduling, and correspondence with precision.
• Anticipate needs and resolve problems before escalation.
• Coordinate and follow up on tasks, deadlines, and commitments on the executive's behalf.
• Maintain organized records, contact lists, and client information accurately.
• Draft professional emails, summaries, and communications for the executive.
• Identify process gaps and suggest improvements proactively.

Skills

English proficiency

Communication skills

Organizational skills

Independent work

Reliability

Education

Matric (Grade 12) minimum

National Diploma / NQF 6 advantageous

Tools

Asana

Monday.com

CRM tools

Email platforms

Calendar tools

MS Office / G-suite

Job description

Affinity International is seeking an experienced Executive Assistant in Johannesburg to support a US-based principal. The role focuses on client-facing communication, calendar management, and discreet handling of sensitive matters, with an emphasis on warmth and professionalism.

The successful candidate will work independently, maintain accurate records, draft professional correspondence, and help streamline processes while aligning with US EST business hours.