Executive Assistant

Affinity International; Johannesburg; Remote; ZAR 300,000 - 500,000; Full time

Job summary

Affinity International is seeking an experienced Executive Assistant in Johannesburg to support a US-based principal. The role focuses on client-facing communication, calendar management, and discreet handling of sensitive matters, with an emphasis on warmth and professionalism.

The successful candidate will work independently, maintain accurate records, draft professional correspondence, and help streamline processes while aligning with US EST business hours.

Qualifications

• Matric minimum; a National Diploma or NQF Level 6 is advantageous.
• At least 3 years in executive assistant, client services or a client-facing admin role.
• Excellent written and spoken English for professional communications.
• Reliable high-speed internet and a professional home office setup.
• Ability to work independently within US EST hours.
• Strong computer literacy with email, calendar tools, and MS Office or Google Workspace.

Responsibilities

• Serve as primary contact for clients and families with clear, compassionate communication.
• Manage the executive's calendar, scheduling, and correspondence with precision.
• Anticipate needs and resolve problems before escalation.
• Coordinate and follow up on tasks, deadlines, and commitments on the executive's behalf.
• Maintain organized records, contact lists, and client information accurately.
• Draft professional emails, summaries, and communications for the executive.
• Identify process gaps and suggest improvements proactively.

Skills

English proficiency

Communication skills

Organizational skills

Independent work

Reliability

Education

Matric (Grade 12) minimum

National Diploma / NQF 6 advantageous

Tools

Asana

Monday.com

CRM tools

Email platforms

Calendar tools

MS Office / G-suite

Job description

Executive Assistant

Overview

We are recruiting on behalf of our client for an Executive Assistant. Our client is a US-based professional seeking a highly capable individual to support their growing operations, with a particular focus on client-facing communication and relationship management.

This is a senior-level role suited to someone who takes ownership, acts with confidence, and brings genuine warmth and professionalism when working with clients and families through sensitive or high-pressure situations. The successful candidate will work closely with a hands-on principal and must be available during US Eastern Standard Time (EST) business hours.

Key Responsibilities

• Serve as a primary point of contact for clients and families, providing clear, compassionate communication and guiding them through any concerns or issues that arise


• Manage the executive's calendar, scheduling, and correspondence, ensuring nothing falls through the cracks


• Anticipate needs and proactively resolve problems before escalating to the executive


• Coordinate and follow up on outstanding tasks, deadlines, and commitments on behalf of the executive


• Maintain organized records, contact lists, and client information with a high degree of accuracy


• Draft professional emails, summaries, and communications on behalf of the executive


• Identify process gaps and suggest improvements without being asked

Requirements

• Matric (Grade 12) as a minimum; a National Diploma or relevant NQF Level 6 qualification is advantageous


• At least 3 years of experience in an executive assistant, client services, or customer-facing administrative role


• Excellent written and spoken English, with the ability to communicate professionally across all channels


• Reliable high-speed internet connection and a dedicated, professional home office setup


• Demonstrated ability to work independently within US EST business hours


• Strong computer literacy, including proficiency with email platforms, calendar tools, and Microsoft Office or Google Workspace

Preferred Experience

• Prior experience supporting a C-suite executive or high-level principal in a remote capacity


• Background in client relations, case coordination, or working with families in sensitive situations


• Experience working with US or UK-based clients or employers


• Familiarity with CRM tools or task management platforms such as Asana, Monday.com, or similar

Key Competencies

• Strong communication skills


• High attention to detail


• Strong organizational skills


• Ability to work independently


• Professionalism and reliability