Senior E-commerce Manager (Remote)

Placements24; Klerksdorp; Hybrid; ZAR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Executive pay

Fully remote

Health insurance

Home office allowance

Professional development

Job summary

Placements24 is seeking a strategic Senior E-commerce Manager to lead and grow our online business from a fully remote location. You will craft and execute the overarching e-commerce strategy, drive revenue growth, optimize the online customer journey, and oversee merchandising, platform management, and customer retention.

The ideal candidate has 7+ years in e-commerce, strong leadership, and proven ability to scale online revenue using data-driven insights and digital marketing expertise.

Qualifications

• Minimum 7 years in e-commerce management with revenue growth track record.
• Strong analytical and strategic thinking with ability to translate data into insights.
• Experience leading a remote or distributed team in an online business environment.

Responsibilities

• Develop and implement a comprehensive e-commerce strategy to achieve revenue targets and market share goals.
• Manage day-to-day operations of the online store including merchandising, promotions, and catalog management.
• Lead and mentor the e-commerce team to foster performance and improvement.
• Analyze sales data, customer behavior, and market trends to identify growth opportunities.
• Oversee digital marketing efforts (SEO, SEM, email, social) to drive traffic and conversions.
• Collaborate with IT, marketing, and operations to ensure a seamless customer experience.

Skills

Strategic thinking

Analytical skills

Leadership

Remote team management

Digital marketing

Conversion rate optimization

Customer lifecycle management

Data interpretation

Education

Bachelor's degree in Business/Marketing or related field

MBA

Tools

E-commerce platforms

CRM systems

Digital marketing tools

Job description

About the Role

Our client is seeking a strategic and experienced Senior E-commerce Manager to lead and grow their online business operations from a remote location. This is a high-impact role responsible for developing and executing the overarching e-commerce strategy, driving revenue growth, and optimizing the online customer experience. You will oversee all aspects of the digital storefront, from marketing and merchandising to platform management and customer retention. This is an exceptional opportunity for a seasoned e-commerce professional to take ownership of a critical business function, influence strategic direction, and drive significant growth within a fully remote, agile work environment.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to achieve revenue targets and market share goals.
• Manage the day-to-day operations of the online store, including website merchandising, promotions, and product catalog management.
• Lead and mentor the e-commerce team, fostering a culture of performance and continuous improvement.
• Analyze sales data, customer behavior, and market trends to identify opportunities for growth and optimization.
• Oversee digital marketing efforts, including SEO, SEM, email marketing, and social media advertising, to drive qualified traffic and conversions.
• Collaborate with cross-functional departments, including IT, marketing, and operations, to ensure a seamless customer experience and operational efficiency.

Requirements

• Minimum of 7 years of progressive experience in e-commerce management , with a proven track record of driving significant revenue growth.
• Strong strategic thinking and analytical skills, with the ability to interpret complex data and translate it into actionable insights.
• Extensive experience with e-commerce platforms, CRM systems, and digital marketing tools.
• Demonstrated leadership experience, with the ability to manage and inspire a remote team.
• Excellent understanding of digital marketing channels, conversion rate optimization, and customer lifecycle management.
• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.

Benefits

• Executive-level compensation package, including a competitive base salary and significant performance bonuses.
• Fully remote work arrangement, providing unparalleled flexibility and autonomy.
• Comprehensive health, dental, and vision insurance benefits.
• Generous allowance for home office expenses and professional development.
• Opportunity to shape the future of a key business unit in a dynamic industry.