Remote E-commerce Operations Manager

Placements24; Randburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work flexibility

Performance-based bonuses

Health insurance

Home office allowance

Professional development

Job summary

Placements24 is seeking a highly experienced Remote E-commerce Operations Manager to oversee all facets of online business operations. You will manage the e-commerce platform, optimize order fulfillment, ensure smooth website functionality, and lead a distributed team to achieve growth targets.

You will drive e-commerce strategy, logistics, and digital marketing across remote touchpoints, collaborating with marketing, IT and customer service to execute online initiatives while delivering a

Qualifications

• 5+ years in e-commerce operations management, preferably in a remote setting.
• Proven track record of successfully managing online sales, operations, and logistics.
• Strong understanding of e-commerce platforms, analytics tools, and digital marketing best practices.
• Excellent leadership, communication, and project management skills.
• Ability to work autonomously and manage multiple priorities effectively in a remote capacity.

Responsibilities

• Oversee the day-to-day operations of the e-commerce platform, ensuring seamless user experience and high conversion rates.
• Manage inventory, order fulfillment, shipping, and returns processes to ensure efficiency and customer satisfaction.
• Develop and implement strategies to optimize website performance, including speed, usability, and mobile responsiveness.
• Collaborate with marketing, IT, and customer service teams to execute online sales initiatives and promotions.
• Lead and mentor a remote team of e-commerce professionals, fostering a collaborative and productive work environment.

Skills

Leadership

Project management

E-commerce operations

Remote work

Communication

Tools

Analytics tools

Google Analytics

Job description

About the Role

Our client is seeking a highly experienced and self-driven Remote E-commerce Operations Manager to oversee all facets of their online business operations. This is a fully remote position, allowing you to work from anywhere. You will be responsible for managing the e-commerce platform, optimizing order fulfillment, ensuring smooth website functionality, and leading a distributed team to achieve growth targets. Your expertise in e-commerce strategy, logistics, and digital marketing will be crucial in driving efficiency and enhancing the customer journey across all remote touchpoints.

Key Responsibilities

• Oversee the day-to-day operations of the e-commerce platform, ensuring seamless user experience and high conversion rates.
• Manage inventory, order fulfillment, shipping, and returns processes to ensure efficiency and customer satisfaction.
• Develop and implement strategies to optimize website performance, including speed, usability, and mobile responsiveness.
• Collaborate with marketing, IT, and customer service teams to execute online sales initiatives and promotions.
• Lead and mentor a remote team of e-commerce professionals, fostering a collaborative and productive work environment.

Requirements

• Extensive experience (5+ years) in e-commerce operations management, preferably in a remote setting.
• Proven track record of successfully managing online sales, operations, and logistics.
• Strong understanding of e-commerce platforms, analytics tools, and digital marketing best practices.
• Excellent leadership, communication, and project management skills.
• Ability to work autonomously and manage multiple priorities effectively in a remote capacity.

Benefits

• Highly competitive salary and performance-based bonuses.
• Full remote work flexibility, allowing you to work from anywhere.
• Comprehensive health, dental, and vision insurance.
• Generous allowance for home office setup and professional development.
• Opportunity to significantly impact a growing online business from a remote standpoint.