Senior Client Relationship Manager - Executive Recruitment

Placements24; Sandton; Ibrido; ZAR 900.000 - 1.400.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance-based incentives

Hybrid work model

Career development opportunities

Dynamic team in Sandton

Training and development

Descrizione del lavoro

Placements24, a leading recruitment consultancy, seeks a Senior Client Relationship Manager to join its executive recruitment team in Sandton, Gauteng. The role focuses on nurturing and expanding relationships with key corporate clients, coordinating with internal search teams to deliver talent solutions.

The ideal candidate has 5+ years in client relationship/account management within recruitment, with strong executive search knowledge and exceptional communication skills.

Competenze

• Minimum of 5 years in client relationship management, account management, or business development within recruitment or professional services.
• Proven track record of managing and growing key client accounts.
• Strong understanding of executive search processes and the professional services market.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to build rapport and credibility with senior executives and hiring managers.
• Experience working in a hybrid model balancing office and remote work in Sandton, Gauteng.
• Strategic thinking and problem-solving capabilities.
• Excellent organizational and project management skills.
• Professional, proactive and client-focused approach.
• Bachelor's degree in Business, Marketing, or related field is preferred.

Mansioni

• Managing and deepening relationships with a portfolio of high-profile executive search clients.
• Acting as the main point of contact, understanding client needs, and ensuring service excellence.
• Coordinating with search consultants to ensure successful and timely delivery of executive talent.
• Proactively identifying opportunities to expand services and deliver added value to existing clients.
• Gathering client feedback and translating it into actionable insights for service improvement.
• Developing strategic account plans to drive client retention and growth.
• Representing the consultancy at client meetings and industry events in Sandton and beyond.
• Resolving client issues promptly and effectively, ensuring high levels of satisfaction.
• Staying informed about market trends and talent intelligence relevant to client industries.
• Collaborating with internal teams to ensure seamless client experience and successful outcomes.

Conoscenze

Client relationship management

Account management

Executive search

Stakeholder management

Strategic thinking

Communication skills

Presentation skills

Hybrid work adaptability

Formazione

Bachelor's degree in Business/Marketing or related field

Descrizione del lavoro

About the Role

Our client, a prestigious recruitment consultancy, is seeking an experienced Senior Client Relationship Manager to join their esteemed executive recruitment team in Sandton, Gauteng. This pivotal role focuses on nurturing and expanding relationships with key corporate clients, ensuring they receive unparalleled service and strategic talent solutions. You will act as the primary point of contact for clients, understanding their evolving hiring needs, and coordinating with internal search teams to deliver exceptional results. The ideal candidate will possess a strong understanding of the executive search landscape, outstanding communication and stakeholder management skills, and a proven ability to build trust and rapport with senior leaders. This hybrid position combines essential in-office collaboration in Sandton with the flexibility of remote work. We are looking for a proactive, client-centric professional dedicated to fostering long-term partnerships.

Key Responsibilities

• Managing and deepening relationships with a portfolio of high-profile executive search clients.
• Acting as the main point of contact, understanding client needs, and ensuring service excellence.
• Coordinating with search consultants to ensure successful and timely delivery of executive talent.
• Proactively identifying opportunities to expand services and deliver added value to existing clients.
• Gathering client feedback and translating it into actionable insights for service improvement.
• Developing strategic account plans to drive client retention and growth.
• Representing the consultancy at client meetings and industry events in Sandton and beyond.
• Resolving client issues promptly and effectively, ensuring high levels of satisfaction.
• Staying informed about market trends and talent intelligence relevant to client industries.
• Collaborating with internal teams to ensure seamless client experience and successful outcomes.

Requirements

• Minimum of 5 years of experience in client relationship management, account management, or business development, preferably within recruitment or professional services.
• Proven track record of managing and growing key client accounts.
• Strong understanding of executive search processes and the professional services market.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to build rapport and credibility with senior executives and hiring managers.
• Experience working in a hybrid model, balancing office-based work in Sandton, Gauteng with remote flexibility.
• Strategic thinking and problem-solving capabilities.
• Excellent organizational and project management skills.
• A professional, proactive, and client-focused approach.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Competitive salary with performance-based incentives and potential bonuses.
• Hybrid working model offering excellent work-life balance and flexibility.
• Significant career development opportunities within a leading executive search firm.
• A dynamic and supportive team environment in Sandton.
• Exposure to high-impact executive recruitment projects.
• Access to ongoing training and professional development resources.
• Be part of a prestigious consultancy known for its expertise and client service.
• Opportunity to build strong, lasting partnerships with influential companies.
• Regular networking and industry engagement opportunities.
• Contribution to delivering top-tier talent for critical leadership roles in the region.