Senior Claims Lead — Complex Claims & Team Mentor

Placements24; Kempton Park; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Retirement plan contributions

Performance bonuses

Generous paid time off

Job summary

Placements24 is seeking an experienced Lead Insurance Claims Adjuster in Gauteng to oversee a team of adjusters and manage complex claims from initiation to settlement.

The role requires leadership, strong investigation and negotiation skills, and a solid understanding of multiple insurance lines. Office-based in Tembisa with travel as needed and opportunities for professional growth.

Qualifications

• Bachelor’s degree preferred in Business Admin, Law, or related field.
• 7+ years in insurance claims adjusting, with 2+ years in supervisory role.
• Strong knowledge of Property, Casualty, Auto, Life lines.

Responsibilities

• Lead, mentor, and supervise a team of insurance claims adjusters.
• Manage a caseload of complex and high-value claims from initiation to settlement.
• Conduct thorough investigations, negotiate settlements, and authorize payments.
• Ensure compliance with laws, regulations, and company policies.

Skills

Leadership

Claims adjustment

Negotiation

Investigations

Data analysis

Communication

Education

Bachelor's degree in Business Administration, Law, or related field

Tools

Claims management software

Job description

Placements24 is seeking an experienced Lead Insurance Claims Adjuster in Gauteng to oversee a team of adjusters and manage complex claims from initiation to settlement.

The role requires leadership, strong investigation and negotiation skills, and a solid understanding of multiple insurance lines. Office-based in Tembisa with travel as needed and opportunities for professional growth.