Senior Claims Adjuster — Complex Claims (Pretoria)

Placements24; Pretoria; On-site; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Paid leave

Company vehicle or allowance

Continuous training

Clear career progression

Employee assistance program

Job summary

Placements24 in Pretoria is seeking a Senior Claims Adjuster to manage complex insurance claims with strong investigative and negotiation skills. The role emphasizes fair resolution for policyholders while protecting the company’s interests and involves close collaboration with internal teams.

The ideal candidate will have extensive experience in property, casualty, or motor claims, knowledge of insurance law, and proficient use of claims management software.

Qualifications

• Bachelor's degree in Business Administration, Law, or a related field preferred.
• Minimum of 6 years of experience as an insurance claims adjuster with focus on complex claims.
• Proven expertise in investigating, evaluating, and settling claims across various lines of insurance.

Responsibilities

• Investigate, evaluate, and negotiate complex insurance claims.
• Conduct thorough investigations with claimants and witnesses, inspect damage, review documents.
• Determine coverage eligibility and liability, and make fair settlement decisions.
• Manage a caseload of diverse claims with timely resolution.
• Liaise with legal counsel, contractors, and other third parties as needed.
• Prepare detailed reports on investigations, findings, and settlements.

Skills

Negotiation

Investigations

Claims management

Communication

Interpersonal skills

Education

Bachelor's degree in Business Administration or Law

Tools

Claims management software

Job description

Placements24 in Pretoria is seeking a Senior Claims Adjuster to manage complex insurance claims with strong investigative and negotiation skills. The role emphasizes fair resolution for policyholders while protecting the company’s interests and involves close collaboration with internal teams.

The ideal candidate will have extensive experience in property, casualty, or motor claims, knowledge of insurance law, and proficient use of claims management software.