Senior Case Manager - Vulnerable Adults

Placements24; Centurion; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement plan

Paid time off

Professional development

Flexible working arrangements

Job summary

Placements24 is seeking a Senior Case Manager in the Centurion region to support vulnerable adults through biopsychosocial assessments and comprehensive care planning. You will coordinate access to health, housing, and social services while advocating for clients’ needs across systems.

You will lead a small team of case managers, participate in case conferences, and contribute to program development. The role requires strong ethics, confidentiality, and collaboration with providers.

Qualifications

• Master's degree in Social Work, Psychology, Counselling, or related field.
• Minimum of 5 years of progressive case management experience with vulnerable adults.
• Proven ability to conduct comprehensive assessments and develop effective care plans.
• Strong knowledge of social welfare legislation and available services.
• Proficiency in case management software and electronic health records.

Responsibilities

• Conduct biopsychosocial assessments to identify needs and strengths.
• Develop, implement, and monitor individualized care plans.
• Coordinate access to healthcare, housing, financial assistance, and social programs.
• Provide ongoing case management and support to clients and families.
• Advocate for clients within legal, social, and healthcare systems.
• Collaborate with multidisciplinary teams and community organizations.
• Maintain confidential client records in line with standards.
• Supervise and mentor junior case managers.

Skills

Interpersonal skills

Communication

Negotiation

Advocacy

Education

Master's degree in Social Work or related field

Tools

Case management software

Electronic health records

Job description

About the Role

Our client, a respected social services agency operating in the Centurion, Gauteng area, is actively seeking a highly skilled and compassionate Senior Case Manager to support vulnerable adults. This role is critical in ensuring that individuals experiencing complex challenges receive comprehensive and coordinated care. As a Senior Case Manager, you will manage a diverse caseload, conduct in-depth assessments, develop personalized support plans, and advocate for clients' needs within various community systems. You will also provide guidance and supervision to junior case managers, contribute to service development, and maintain strong collaborative relationships with healthcare providers, government agencies, and community organizations. This is an excellent opportunity for a dedicated professional to leverage their expertise in a role that significantly enhances the quality of life for vulnerable adults in Centurion .

Key Responsibilities

• Conduct comprehensive biopsychosocial assessments for vulnerable adults to identify needs and strengths.
• Develop, implement, and monitor individualized care plans, ensuring client-centered approaches.
• Coordinate and facilitate access to a range of support services, including healthcare, housing, financial assistance, and social programs.
• Provide ongoing case management and emotional support to clients and their families.
• Advocate for clients' rights and needs within legal, social, and healthcare systems.
• Collaborate with a multidisciplinary team, including social workers, therapists, medical professionals, and community organizations.
• Maintain accurate, confidential, and timely client records in compliance with agency and regulatory standards.
• Supervise and mentor junior case managers, offering guidance on complex cases and best practices.
• Participate in case conferences, team meetings, and program development initiatives.
• Stay abreast of current trends, legislation, and resources relevant to vulnerable adult populations in Gauteng .

Requirements

• Master's degree in Social Work, Psychology, Counselling, or a related field.
• Minimum of 5 years of progressive experience in case management, specifically with vulnerable adult populations.
• Proven ability to conduct comprehensive assessments and develop effective care plans.
• Strong knowledge of relevant social welfare legislation, community resources, and support services.
• Excellent interpersonal, communication, and negotiation skills.
• Demonstrated experience in advocacy and resource navigation.
• Supervisory or mentoring experience is highly desirable.
• Proficiency in case management software and electronic health records.
• High level of ethical judgment, professionalism, and commitment to client confidentiality.
• Ability to manage a demanding caseload and prioritize tasks effectively.

Benefits

• Competitive salary commensurate with experience and qualifications.
• Comprehensive health insurance coverage.
• Retirement savings plan.
• Generous paid time off and holidays.
• Opportunities for continuous professional development and advanced training.
• Supportive team environment with regular supervision.
• Chance to make a profound difference in the lives of vulnerable individuals.
• Potential for flexible working arrangements within the Centurion area.