Senior Community Support Worker

Placements24; Midrand; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Supportive environment

Meaningful work

Medical aid and retirement fund

Job summary

Placements24 is seeking a Senior Community Support Worker in Midrand to oversee a caseload and mentor junior staff. You will develop and implement care plans, provide practical support, and liaise with families and professionals to ensure coordinated care.

The role requires strong leadership, empathy, and excellent communication in a community setting. The successful candidate will have 3-5 years in social care, with at least 1 year in a supervisory capacity, and a relevant qualification.

Qualifications

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• 3-5 years in community/social care with at least 1 year in a senior/supervisory role.
• Experience in developing and managing care plans.
• Proficiency in client needs assessment and risk management.
• Strong leadership and team management skills.
• Excellent interpersonal, verbal, and written communication.
• Empathy, patience and a genuine desire to support individuals.

Responsibilities

• Develop and implement individualized care plans with clients, families, and stakeholders.
• Provide direct practical support with daily living tasks and community engagement.
• Supervise and mentor a team of Community Support Workers.
• Conduct regular client assessments to ensure care plans remain appropriate.
• Maintain accurate records of client interactions and outcomes.
• Coordinate with external agencies and healthcare professionals.
• Address safeguarding concerns following policy.
• Organize and facilitate group activities and support sessions.

Skills

Leadership

Communication

Care planning

Risk management

Client assessment

Team supervision

Education

Social Work

Psychology

Community Development

Job description

About the Role

Our client, a leading provider of community and social care services, is seeking a highly motivated and experienced Senior Community Support Worker to join their dedicated team in Midrand, Gauteng . This is a pivotal role where you will be instrumental in delivering exceptional care and support to vulnerable individuals within the community. You will be responsible for overseeing a caseload of clients, providing direct support, and leading by example for junior team members. The ideal candidate will possess a deep understanding of social care principles, excellent communication skills, and a compassionate approach to client interaction. This opportunity offers a chance to make a significant impact on the lives of others and contribute to the growth and development of our client's essential services. You will work within a supportive environment that values professional development and employee well-being.

Key Responsibilities

• Develop and implement individualized care plans in collaboration with clients, families, and relevant stakeholders.
• Provide direct practical support to clients, assisting with daily living tasks, personal care, and community engagement.
• Supervise and mentor a team of Community Support Workers, providing guidance, feedback, and training.
• Conduct regular assessments of client needs and progress, ensuring care plans remain appropriate and effective.
• Maintain accurate and up-to-date records of client interactions, progress, and outcomes in line with organisational policies.
• Liaise with external agencies, healthcare professionals, and family members to ensure a coordinated approach to care.
• Identify and address any safeguarding concerns, escalating them appropriately according to policy.
• Organise and facilitate group activities and support sessions for clients.
• Participate in team meetings, case conferences, and professional development activities.
• Uphold the highest standards of professional conduct and ethical practice at all times.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3-5 years of experience in a community or social care setting, with at least 1 year in a senior or supervisory role.
• Demonstrable experience in developing and managing care plans.
• Proficiency in client needs assessment and risk management.
• Strong leadership and team management skills.
• Excellent interpersonal, verbal, and written communication skills.
• Empathy, patience, and a genuine desire to support individuals facing challenges.
• Ability to work independently and as part of a multidisciplinary team.
• Knowledge of relevant legislation and safeguarding procedures within South Africa.
• A valid driver's license and willingness to travel within the Midrand, Gauteng area.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities for professional development, training, and career advancement.
• A supportive and collaborative working environment.
• Contribution to a meaningful cause, making a real difference in the community.
• Comprehensive medical aid and retirement fund contributions.
• Annual leave and sick leave benefits.
• Potential for performance-based bonuses.