Senior Case Manager - Remote Advocacy & Care Coordination

Placements24; Sandton; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive benefits package

Professional development opportunities

Job summary

Placements24 is recruiting a Senior Case Manager for a leading non-profit, fully remote. You will provide advocacy, resources, and coordinated care for adults facing complex social, health, and economic challenges.

Responsibilities include assessments, care plans, referrals, and confidential recordkeeping. A degree in Social Work, Psychology, or Sociology and 5+ years of experience are required.

Qualifications

• Relevant degree or diploma in Social Work, Psychology, Sociology, or related field.
• Minimum 5 years of case management experience with vulnerable adults or complex needs.
• Strong assessment and care planning capabilities.
• Understanding of welfare systems, healthcare, and housing resources.
• Excellent communication, interpersonal, and active listening skills.

Responsibilities

• Conduct comprehensive assessments of adults' needs (social, health, housing, financial).
• Develop, implement, and review individualized care plans.
• Provide ongoing support, counseling and advocacy to clients.
• Coordinate referrals with healthcare providers, housing, legal aid, and government programs.
• Maintain confidential client records using secure digital platforms.
• Monitor progress and adjust care plans to ensure continuity of care.
• Respond to inquiries and emergencies promptly.
• Collaborate with professionals, agencies, and family as appropriate.
• Stay informed on relevant legislation and community resources.
• Mentor junior case managers and staff.

Skills

Empathy

Assessment skills

Communication

Remote collaboration

Education

Degree in Social Work / Psychology / Sociology

Tools

Case management software

Video conferencing

Secure messaging

Job description

Placements24 is recruiting a Senior Case Manager for a leading non-profit, fully remote. You will provide advocacy, resources, and coordinated care for adults facing complex social, health, and economic challenges.

Responsibilities include assessments, care plans, referrals, and confidential recordkeeping. A degree in Social Work, Psychology, or Sociology and 5+ years of experience are required.