Senior Care Coordinator

Placements24; George; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary package

Health insurance (medical, dental, opt

Provident fund

Professional development opportunities

Work-life balance

Generous annual leave

Job summary

Placements24 in George, Western Cape, seeks a Senior Care Coordinator to lead a team delivering high-quality social care. You will oversee care plans, assess client needs, manage complex cases, and liaise with families and external providers to ensure holistic support.

The role requires a Master’s degree in Social Work, Psychology, or related field, 5–7 years in social care with supervisory experience, and a valid driver’s license for regional travel.

Qualifications

• Master's degree or equivalent in Social Work, Psychology or related field.
• 5-7 years in Community & Social Care with at least 2 years in supervision/coordination.
• Expertise in case management, client assessment and care planning.
• Strong leadership, team management and conflict resolution skills.
• Excellent report writing and data analysis capabilities.
• Proficiency with client management systems and standard office software.
• Ability to handle multiple priorities and work under pressure.

Responsibilities

• Lead and mentor a team of care professionals, providing guidance and supervision.
• Develop, implement, and evaluate comprehensive care plans for clients with complex needs.
• Conduct thorough assessments of client situations and identify interventions.
• Manage caseloads to ensure timely service delivery.
• Liaise with families, community stakeholders, and external providers for holistic care.
• Monitor service quality and implement improvements based on feedback.
• Ensure compliance with legislation, policies, and ethical standards.
• Manage budgets and resources allocated to care programs.
• Contribute to strategic planning and new service initiatives.
• Handle escalated client issues and complex case management.

Skills

Leadership

Case management

Client assessment

Care planning

Data analysis

Report writing

Office software

Driver's license

Education

Master's degree in Social Work / Psychology / related

Tools

Client management systems

MS Office

Job description

About the Role

Our client, a prominent provider of social support services in George, Western Cape , is actively seeking an experienced and highly motivated Senior Care Coordinator. This leadership position plays a crucial role in overseeing the delivery of high-quality care and support to individuals facing various social challenges. The successful candidate will be instrumental in managing a team of care professionals, developing innovative support strategies, and ensuring adherence to best practices within the Community & Social Care framework. This role demands exceptional organisational skills, a deep understanding of client welfare, and the ability to foster a positive and productive team environment in the George area. Join us to lead impactful initiatives and shape the future of community support in this beautiful region.

Key Responsibilities

• Lead and mentor a team of care professionals, providing guidance and supervision.
• Develop, implement, and evaluate comprehensive care plans for clients with complex needs.
• Conduct thorough assessments of client situations and identify appropriate support interventions.
• Manage caseloads effectively, ensuring timely and appropriate service delivery.
• Liaise with families, community stakeholders, and external service providers to ensure holistic care.
• Monitor service quality and implement improvements based on feedback and evaluation.
• Ensure compliance with all relevant legislation, policies, and ethical standards.
• Manage budgets and resources allocated to care programs.
• Contribute to strategic planning and the development of new service initiatives.
• Handle escalated client issues and complex case management with diplomacy and efficiency.

Requirements

• A Master's degree or equivalent qualification in Social Work, Psychology, or a related field.
• Minimum of 5-7 years of progressive experience in the Community & Social Care sector, with at least 2 years in a supervisory or coordination role.
• Demonstrated expertise in case management, client assessment, and care planning.
• Strong understanding of the social and economic landscape of the Western Cape , particularly George.
• Exceptional leadership, team management, and conflict resolution skills.
• Excellent report writing and data analysis capabilities.
• Proficiency in using client management systems and standard office software.
• Ability to work under pressure and manage multiple priorities effectively.
• A passion for social justice and a commitment to empowering individuals and communities.
• Valid driver's license and ability to travel within the region.

Benefits

• This position offers a highly competitive salary package, reflecting the seniority and responsibilities of the role, along with performance incentives.
• Comprehensive health insurance, including dental and optical coverage, is provided.
• A substantial contribution to a provident fund is part of the benefits.
• Opportunities for continuous professional development, including specialised training and conference attendance, are readily available.
• Our client fosters a culture of support and collaboration, promoting work-life balance.
• Generous annual leave and additional paid time off contribute to employee well‑being.
• This role offers the unique satisfaction of leading significant positive change within the George community.