Senior Care Manager (Community Outreach)

Placements24; Upington; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team

Job summary

Placements24 is seeking a Senior Care Manager in Upington to lead and oversee high-quality community care services. You will develop care plans, supervise care workers, and ensure respectful, person-centred support for vulnerable clients across the Northern Cape region.

The role requires a relevant qualification in social care, a minimum of five years in the field, and at least two years in a supervisory capacity.

Qualifications

• Requires relevant qualification in social care field.
• Minimum of 5 years in social care or community support.
• At least 2 years in supervisory/managerial role.

Responsibilities

• Develop, implement and review individualized care plans.
• Supervise, train and mentor a team of care workers.
• Conduct regular client assessments and home visits.
• Liaise with families, healthcare professionals and stakeholders.
• Manage scheduling and allocation of care staff for coverage.
• Maintain accurate and confidential client records per regulations.
• Identify opportunities for service improvement and contribute to new programs.
• Ensure compliance with legislation, policies and procedures.

Skills

Leadership

Communication

Interpersonal skills

Mentoring

Education

Social Work

Nursing

Psychology

Tools

Case management software

Job description

About the Role

Our client, a leading provider of community-based support services, is seeking a dedicated and compassionate Senior Care Manager to join their dynamic team in Upington, Northern Cape . This is a pivotal role focused on enhancing the lives of vulnerable individuals within the community by developing and overseeing high-quality care plans. The successful candidate will play a crucial part in managing a team of caregivers, fostering a supportive and professional environment, and ensuring all services are delivered with the utmost dignity and respect. We are looking for a proactive individual with a strong understanding of social care principles and a passion for making a tangible difference. This position is integral to our client's mission of empowering individuals and strengthening community well-being in the Northern Cape region.

Key Responsibilities

Develop, implement, and regularly review individualized care plans for clients, ensuring they meet evolving needs and adhere to best practices. Supervise, train, and mentor a team of community care workers, providing ongoing support and performance management. Conduct regular client assessments and home visits to ensure the quality and effectiveness of care delivery. Liaise with families, healthcare professionals, and other stakeholders to ensure a coordinated and holistic approach to care. Manage the scheduling and allocation of care staff, ensuring adequate coverage and efficient resource utilization. Maintain accurate and confidential client records and documentation in line with regulatory requirements. Identify opportunities for service improvement and contribute to the development of new programs and initiatives. Ensure compliance with all relevant legislation, policies, and procedures within the social care sector.

Requirements

A relevant qualification in Social Work, Nursing, Psychology, or a related field is essential. Minimum of 5 years of experience in a social care or community support setting, with at least 2 years in a supervisory or managerial capacity. Demonstrated understanding of the challenges and needs of vulnerable populations in the Northern Cape . Excellent leadership, communication, and interpersonal skills, with the ability to build rapport with clients, staff, and external agencies. Proficiency in record-keeping and case management software. A valid driver's license and willingness to travel within the Upington area. Strong problem-solving abilities and a proactive approach to managing complex situations. Empathy, patience, and a genuine commitment to providing person-centred care.

Benefits

This role offers a competitive salary package commensurate with experience and qualifications. Additionally, our client provides opportunities for professional development and ongoing training to support career growth within the social care sector. You will be part of a supportive and mission-driven organization that values its employees and is committed to making a positive impact. This position provides the chance to lead and inspire a team dedicated to providing essential care services within the Upington community.