About the Role
Our client, WhatJobs Direct, is seeking a highly skilled Senior Business Analyst to join their thriving team in Port Elizabeth, Eastern Cape, ZA. This hybrid role offers a dynamic work environment, blending essential in-office collaboration with the flexibility of remote work. You will play a pivotal role in bridging the gap between business needs and technological solutions within the financial services sector. Your expertise will be crucial in eliciting, analyzing, documenting, and validating business requirements for complex projects. The ideal candidate possesses a keen analytical mind, excellent communication skills, and a deep understanding of financial products and processes. You will be responsible for ensuring that project outcomes align with strategic business objectives and deliver tangible value to the organization and its clients. This is an excellent opportunity to contribute to significant projects within a reputable financial institution.
Key Responsibilities
- Elicit, analyze, and document business requirements from stakeholders across various departments.
- Translate business needs into functional and non-functional specifications for IT development teams.
- Facilitate requirements gathering workshops and conduct user acceptance testing (UAT).
- Develop process models, use cases, and data flow diagrams to illustrate current and future state processes.
- Collaborate closely with project managers, developers, and testers to ensure accurate implementation of requirements.
- Identify opportunities for business process improvements and recommend solutions.
- Conduct gap analysis between existing systems and desired functionality.
- Prepare and present business analysis findings and recommendations to stakeholders.
- Contribute to the development of business cases and project feasibility studies.
- Ensure the quality and accuracy of all project documentation related to business requirements.
Requirements
- A minimum of 5 years of experience as a Business Analyst, preferably within the financial services industry.
- Proven experience in requirements elicitation, analysis, and documentation for complex IT projects.
- Strong understanding of financial products, services, and regulatory requirements.
- Proficiency in using business analysis tools and techniques (e.g., UML, BPMN).
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong interpersonal and communication skills, with the ability to engage effectively with both technical and business stakeholders.
- Experience with Agile and Waterfall project methodologies.
- Certification in Business Analysis (e.g., CBAP) is a significant advantage.
- Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
- Ability to work effectively in a hybrid model, attending the Port Elizabeth office as required.
Benefits
- Our client offers a competitive salary package, annual performance bonuses, and a comprehensive benefits suite including medical aid, life cover, and retirement savings plans.
- Enjoy the flexibility of a hybrid work arrangement, promoting a healthy work-life balance.
- Opportunities for continuous professional development, including funding for relevant certifications and training courses.
- Work on impactful projects within the dynamic financial services sector.
- Be part of a supportive and professional team environment.
- Career growth prospects within a well-established organization.