Senior Business Analyst

Placements24; Gqeberha; Hybrid; ZAR 600,000 - 950,000; Full time

Benefits offered by this job

Competitive salary package

Hybrid work model

Medical aid plan

Retirement fund contributions

Annual leave

Professional development

Job summary

Placements24 is seeking an experienced Senior Business Analyst to bridge business needs and technology, enhancing strategic planning and execution in Port Elizabeth, Eastern Cape, ZA. The role emphasizes delivering maximum value by aligning projects with organizational objectives and working in a hybrid office/remote setup.

You will elicit and document requirements, translate them into functional designs, run workshops, model processes, write user stories, and support UAT with development teams,

Qualifications

• Bachelor's degree in Business Information Systems, Computer Science, or a related field.
• 5–7 years of experience as a Business Analyst, preferably in Port Elizabeth or the Eastern Cape.
• Proven experience in requirements elicitation, documentation, and management.
• Strong understanding of business process modeling and analysis techniques.
• Excellent analytical, problem-solving, and critical thinking skills.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders.
• Translate business needs into functional specifications and technical designs.
• Facilitate requirements workshops and stakeholder meetings.
• Analyze current business processes and identify areas for improvement.
• Develop process models, use cases, and user stories.
• Collaborate closely with development teams, QA, and project managers.
• Conduct user acceptance testing (UAT) and support system implementation.
• Manage requirements throughout the project lifecycle.
• Contribute to strategic planning by identifying business needs and opportunities.
• Provide training and support to end-users on new systems and processes.

Skills

Requirements elicitation

Documentation

Business process modeling

User acceptance testing

SQL

Communication skills

Hybrid collaboration

Education

Bachelor's degree in Business Information Systems/Computer Science

Tools

JIRA

Confluence

SQL

Job description

About the Role

Our client, a reputable organization within the (Industry, e.g., financial services, public sector, IT) sector, is seeking an experienced Senior Business Analyst to enhance its strategic planning and execution capabilities in Port Elizabeth, Eastern Cape, ZA. This vital role focuses on bridging the gap between business needs and technological solutions, ensuring that projects deliver maximum value and align with organizational objectives. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of business processes and systems. This Hybrid position combines the benefits of office-based collaboration with the flexibility of remote work, supporting a balanced professional life. This role is crucial for optimizing operations in Port Elizabeth.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders.
• Translate business needs into functional specifications and technical designs.
• Facilitate requirements workshops and stakeholder meetings.
• Analyze current business processes and identify areas for improvement.
• Develop process models, use cases, and user stories.
• Collaborate closely with development teams, QA, and project managers.
• Conduct user acceptance testing (UAT) and support system implementation.
• Manage requirements throughout the project lifecycle.
• Contribute to strategic planning by identifying business needs and opportunities.
• Provide training and support to end-users on new systems and processes.

Requirements

• Bachelor's degree in Business Information Systems, Computer Science, or a related field.
• Minimum of 5-7 years of experience as a Business Analyst, preferably in Port Elizabeth or the Eastern Cape.
• Proven experience in requirements elicitation, documentation, and management.
• Strong understanding of business process modeling and analysis techniques.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in tools like JIRA, Confluence, and SQL is beneficial.
• Exceptional written and verbal communication skills.
• Ability to work effectively in a Hybrid environment, collaborating with teams remotely and in-office.
• Experience with (Specific relevant systems, e.g., ERP, CRM) is a plus.
• Detail-oriented with a commitment to delivering high-quality work.

Benefits

• Our client offers a competitive salary package, with the Senior Business Analyst role earning between R per annum, commensurate with experience.
• This Hybrid role provides flexibility, allowing for a blend of remote work and office presence in Port Elizabeth, Eastern Cape, ZA.
• Additional benefits include a comprehensive medical aid plan, retirement fund contributions, annual leave, and opportunities for professional development and training.
• Join our client and contribute to significant business improvements in the Eastern Cape.