About the Role
Our client is seeking a highly experienced and analytical Senior Business Analyst to join their expanding financial services team in Soweto , Gauteng . This role will be instrumental in bridging the gap between business needs and technology solutions, focusing on improving financial processes and developing new capabilities. You will work closely with stakeholders across various departments to gather requirements, analyze business processes, and document functional specifications for system enhancements and new product development. The ideal candidate will possess a strong understanding of the financial services industry and a proven ability to translate complex business requirements into actionable IT solutions, operating within a hybrid work model.
Key Responsibilities
- Elicit, analyze, and document business requirements from stakeholders across various financial service domains.
- Translate business needs into detailed functional and non-functional specifications for IT solutions.
- Map and analyze current state business processes and identify opportunities for improvement and re-engineering.
- Facilitate workshops and meetings with business users and technical teams to define project scope and deliverables.
- Develop user stories, use cases, and process flows to clearly articulate requirements.
- Collaborate with software developers, testers, and project managers throughout the project lifecycle.
- Support user acceptance testing (UAT) and ensure solutions meet business objectives.
- Analyze data to identify trends and provide insights to support business decision-making.
- Contribute to the development of business cases and feasibility studies for new initiatives.
- Provide ongoing support and enhancements for existing financial systems.
Requirements
- Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
- Minimum of 5 years of experience as a Business Analyst, preferably within the financial services sector.
- Strong understanding of financial products, services, and regulatory requirements (e.g., banking, investments, insurance).
- Proven experience in requirements elicitation, process modeling (e.g., BPMN), and functional specification documentation.
- Proficiency in business analysis tools (e.g., JIRA, Confluence) and diagramming software (e.g., Visio).
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication, presentation, and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Ability to work independently and collaboratively in a hybrid work environment, requiring onsite presence in Soweto , Gauteng .
- Experience with Agile methodologies is essential.
- Detail-oriented with a commitment to delivering high-quality documentation and solutions.
Benefits
- Competitive salary commensurate with experience and qualifications.
- Comprehensive medical aid and retirement fund benefits.
- Opportunities for professional development, training, and certifications in business analysis and financial services.
- A supportive and collaborative hybrid work environment.
- Exposure to challenging and impactful projects within the financial sector.
- Potential for performance-based bonuses.
- Generous annual leave and paid time off.
- Modern office facilities in Soweto .