Senior Business Analyst - Financial Services

Placements24; East London; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career development opportunities

Competitive salary

Job summary

Placements24 is seeking an experienced Senior Business Analyst for a leading financial services institution in East London, Eastern Cape. This hybrid role blends office collaboration in East London with remote flexibility to balance workloads and stakeholder engagement.

You will gather requirements, translate needs into specifications, and guide cross-functional teams through UAT and deployment while ensuring regulatory alignment and process improvement across the organization.

Qualifications

• Requires 5+ years as a Business Analyst, preferably in financial services
• Experience eliciting, analysing and documenting requirements
• Strong understanding of financial products, services, and regulatory considerations
• Proficiency with BA tools and modelling techniques (UML, BPMN) and Agile methods

Responsibilities

• Elicit, analyse and document business requirements from stakeholders across departments
• Translate business needs into functional and technical specifications
• Facilitate workshops and meetings to gather detailed requirements and drive consensus
• Analyse existing processes and identify areas for improvement and optimization
• Develop user stories, use cases and process diagrams
• Collaborate with IT to ensure solutions meet business objectives
• Coordinate UAT and support deployment of new systems and processes
• Maintain requirements traceability throughout the project lifecycle

Skills

Analytical thinking

Communication

Stakeholder management

Requirements elicitation

Education

Bachelor's degree in Business Administration/IT/ Finance

Tools

UML

BPMN

Scrum/Kanban (Agile)

Job description

About the Role

Our client, a distinguished recruitment consultancy, is seeking an experienced Senior Business Analyst for a leading financial services institution based in East London, Eastern Cape. This role is critical in bridging the gap between business needs and technology solutions, focusing on improving processes and systems within the financial sector. You will be responsible for gathering requirements, analyzing complex business problems, and defining solutions that enhance operational efficiency and customer satisfaction. The position offers a hybrid working model, blending in-office collaboration in East London with remote flexibility, providing an ideal work-life balance.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments.
• Translate business needs into functional and technical specifications.
• Facilitate workshops and meetings with stakeholders to gather detailed requirements and drive consensus.
• Analyze existing business processes and identify areas for improvement and optimization.
• Develop user stories, use cases, and process flow diagrams.
• Collaborate closely with IT development teams to ensure solutions meet business objectives.
• Conduct user acceptance testing (UAT) and support the deployment of new systems and processes.
• Manage requirements traceability throughout the project lifecycle.
• Provide expertise and guidance on best practices in business analysis within the financial services industry.
• Communicate effectively with all levels of the organization, from operational staff to senior management.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field.
• 5+ years of experience as a Business Analyst, preferably within the financial services sector.
• Proven experience in requirements elicitation, analysis, and documentation.
• Strong understanding of financial products, services, and regulatory requirements.
• Proficiency in using business analysis tools and techniques (e.g., UML, BPMN).
• Experience with Agile methodologies (Scrum, Kanban) is essential.
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding communication, interpersonal, and negotiation skills.
• Ability to work effectively in a hybrid environment, managing time and tasks efficiently.
• Experience in user acceptance testing (UAT) coordination and support.
• Strong documentation and presentation skills.

Benefits

• Competitive salary and benefits package.
• Hybrid working arrangement offering flexibility and work-life balance.
• Opportunity to work on impactful projects within a leading financial services firm in East London.
• Professional development and career advancement opportunities.
• Collaborative and supportive team environment.
• Exposure to cutting-edge financial technologies and processes.
• Contribution to a company committed to innovation and client service.