Senior Business Analyst

Placements24; Mbombela (Nelspruit); On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Generous leave

Professional development

On-site parking

Training programs

Job summary

Placements24 is seeking a Senior Business Analyst for a leading financial services institution in Nelspruit, Mpumalanga. The role focuses on bridging business needs and IT, improving processes and systems, with strong emphasis on requirements elicitation, BPMN modeling, and stakeholder collaboration.

You will lead workshops, translate requirements for development, support UAT, and contribute to business cases.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Finance or related field.
• Minimum 6 years of experience as a Business Analyst in financial services.
• Proven ability to elicit requirements, model processes and facilitate collaboration.

Responsibilities

• Elicit, analyze, specify, and validate business requirements for complex projects.
• Develop detailed BPMN process models and functional specs.
• Facilitate workshops with business and IT teams.
• Translate business needs into actionable IT requirements.
• Conduct gap analyses and recommend process/system improvements.
• Support UAT to ensure delivered solutions meet objectives.
• Identify and manage risks and scope-related issues.
• Act as liaison between business units and IT.
• Contribute to business cases and feasibility studies.
• Provide training and support to end-users on new systems.

Skills

Analytical thinking

Requirements elicitation

Stakeholder communication

Education

Bachelor's degree in Business Administration, Information Systems, Finance

Tools

Jira

Confluence

Visio

Job description

About the Role

Our client, a prominent financial services institution, is seeking a highly analytical and experienced Senior Business Analyst to join their team in Nelspruit, Mpumalanga. This role is integral to bridging the gap between business needs and technology solutions, focusing on process improvement and system enhancements within the financial sector. The ideal candidate will possess strong analytical, problem-solving, and communication skills, with a proven ability to elicit requirements, model processes, and facilitate effective collaboration between business stakeholders and IT teams. We are looking for a strategic thinker who can drive business value and contribute to the efficient operation of our client's services in the Nelspruit area and across Mpumalanga.

Key Responsibilities

• Elicit, analyze, specify, and validate the business requirements for complex projects.
• Develop detailed business process models (BPMN) and functional specifications.
• Facilitate workshops and meetings with business stakeholders and technical teams.
• Translate business needs into clear and actionable requirements for IT development.
• Conduct gap analysis and recommend solutions for process and system improvements.
• Support the testing phases (UAT) and ensure the delivered solution meets business objectives.
• Identify and manage project risks and issues related to requirements and scope.
• Act as a liaison between business units and the IT department.
• Contribute to the development of business cases and project feasibility studies.
• Provide training and support to end-users on new systems and processes.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.
• Minimum of 6 years of experience as a Business Analyst, preferably within the financial services industry.
• Proven experience in requirements gathering, analysis, and documentation for complex IT projects.
• Strong understanding of business process modeling and system analysis techniques.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, interpersonal, and facilitation skills.
• Proficiency in using business analysis tools (e.g., Jira, Confluence, Visio).
• Familiarity with project management methodologies (Agile, Waterfall).
• Experience working in the Mpumalanga region is an advantage.
• Ability to work independently and as part of a team in Nelspruit.

Benefits

• Competitive annual salary and performance-based bonus.
• Comprehensive medical aid and retirement fund contributions.
• Generous annual leave and paid public holidays.
• Opportunities for professional development and certification.
• On-site parking and modern office facilities in Nelspruit.
• Company-sponsored training programs and workshops.
• A stable and supportive work environment within a reputable financial institution.
• Exposure to significant transformation projects within the Mpumalanga financial sector.