Senior Business Analyst

Placements24; Paarl; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Medical aid and retirement fund

Professional development

Annual leave

Career growth opportunities

Employee engagement

Job summary

Placements24 is seeking a Senior Business Analyst in Paarl, Western Cape. The role blends in-office collaboration with remote work, driving requirements elicitation, process improvements, and system implementations.

You will translate business needs into functional specifications, create process diagrams, and lead workshops with stakeholders. A strong background in SDLC, documentation, and UML/BPMN is essential.

Qualifications

• Bachelor's degree required in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum of 5 years of experience as a Business Analyst in financial services or similar complex environment.
• Proven experience with requirements elicitation techniques (interviews, surveys, JAD sessions).
• Strong understanding of SDLC methodologies (Agile, Waterfall).
• Excellent documentation skills and ability to craft clear requirements specifications.
• Proficiency in business analysis methods (UML, BPMN).

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across departments.
• Translate business needs into detailed functional and non-functional specifications.
• Create process flows, use cases, and user stories to articulate requirements.
• Facilitate workshops and meetings with business users and technical teams.
• Analyze current processes and identify areas for improvement.
• Support development and testing by clarifying requirements and validating solutions.
• Manage stakeholder expectations with clear project communication.
• Assist in planning and executing user acceptance testing (UAT).
• Contribute to business cases and project proposals.
• Provide ongoing support and documentation for implemented solutions.

Skills

Requirements elicitation

SDLC methodologies

Documentation

Analytical thinking

Communication skills

Stakeholder management

Team collaboration

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field

Tools

UML

BPMN

Job description

About the Role

Our client, a well-established financial services provider in the picturesque town of Paarl, Western Cape, is seeking an experienced Senior Business Analyst. This role operates on a hybrid model, combining the advantages of in-office collaboration with remote work flexibility. You will be instrumental in bridging the gap between business needs and technology solutions, meticulously analyzing business requirements, identifying process improvements, and facilitating the successful implementation of new systems and software. Our client is committed to delivering exceptional service and innovative solutions, fostering a collaborative and professional work environment. The ideal candidate will possess strong analytical, communication, and problem-solving skills, with a proven track record in requirements elicitation, documentation, and stakeholder management. This is a significant opportunity for a seasoned professional to contribute to key strategic initiatives within a reputable organization in the heart of the Cape Winelands.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments.


• Translate business needs into detailed functional and non-functional specifications.


• Create process flow diagrams, use cases, and user stories to clearly articulate requirements.


• Facilitate workshops and meetings with business users and technical teams.


• Analyze existing business processes and identify areas for improvement and optimization.


• Support the development and testing phases by clarifying requirements and validating solutions.


• Manage stakeholder expectations and ensure clear communication throughout the project lifecycle.


• Assist in the planning and execution of user acceptance testing (UAT).


• Contribute to the development of business cases and project proposals.


• Provide ongoing support and documentation for implemented solutions.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.


• Minimum of 5 years of experience as a Business Analyst in the financial services industry or a similar complex environment.


• Proven experience in requirements elicitation techniques (e.g., interviews, surveys, JAD sessions).


• Strong understanding of software development lifecycle (SDLC) methodologies (Agile, Waterfall).


• Excellent documentation skills, including the ability to create clear and concise requirements specifications.


• Proficiency in business analysis tools and techniques (e.g., UML, BPMN).


• Strong analytical and problem-solving abilities.


• Exceptional communication, interpersonal, and presentation skills.


• Experience with data analysis and reporting is advantageous.


• Ability to work effectively both independently and collaboratively in a hybrid team setting.

Benefits

• Competitive salary package.


• Hybrid work arrangement for optimal work-life balance.


• Comprehensive medical aid and retirement fund contributions.


• Opportunities for professional development and further certifications.


• A stable and supportive work environment.


• Generous annual leave.


• Access to company facilities and resources.


• Be part of impactful projects within the financial sector.


• Potential for career growth within the organization.


• Regular employee engagement initiatives.