Senior Business Analyst - Financial Services Transformation

Placements24; Gqeberha; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Professional development opportunities

Collaborative team environment

Job summary

Placements24 in Port Elizabeth is seeking a highly analytical Senior Business Analyst to join our Financial Services practice. The role focuses on understanding client needs, defining requirements, and translating objectives into functional specs for complex transformations in banking, insurance, or investment management.

You will work with business stakeholders and technical teams to bridge gaps and ensure successful delivery.

Qualifications

• Bachelor's degree or equivalent in business, finance, IT or related field.
• Minimum 5 years of experience as a Business Analyst in Financial Services.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders.
• Translate business needs into functional and non‑functional specifications for IT solutions.
• Develop process models, use cases, and user stories to define scope and functionality.
• Collaborate with development teams to ensure accurate implementation of requirements.
• Conduct gap analyses and impact assessments for changes or new systems.

Skills

Analytical thinking

Stakeholder communication

Process modeling

Requirements elicitation

Agile & Waterfall

Education

Bachelor's degree in Business Administration / Finance / IT

Tools

Business process modeling tools

Job description

About the Role

Our client, a prominent management consultancy, is seeking a highly analytical Senior Business Analyst to join their dedicated Financial Services practice in Port Elizabeth, Eastern Cape . This role is critical for understanding client needs, defining project requirements, and translating business objectives into functional specifications for complex transformation initiatives within the financial sector. The ideal candidate will possess a sharp intellect, excellent problem-solving abilities, and a deep understanding of banking, insurance, or investment management operations. You will work closely with both business stakeholders and technical teams, bridging the gap to ensure successful project delivery. This is an excellent opportunity to contribute to significant change within a key economic sector in the region.

Key Responsibilities

Elicit, analyze, and document business requirements from various stakeholders. Translate business needs into detailed functional and non-functional specifications for IT solutions. Develop process models, use cases, and user stories to clearly define project scope and functionality. Collaborate with development teams to ensure accurate implementation of requirements. Conduct gap analysis and impact assessments for proposed changes or new system implementations. Facilitate requirements gathering workshops and stakeholder review sessions. Support user acceptance testing (UAT) planning and execution. Provide subject matter expertise on financial services processes and systems. Assist project managers in scope management and change control processes.

Requirements

Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Minimum of 5 years of experience as a Business Analyst, preferably within the Financial Services industry. Proven experience in requirement elicitation, analysis, documentation, and management. Strong understanding of core financial services operations (e.g., retail banking, wealth management, insurance claims). Proficiency in business process modeling tools and techniques. Excellent analytical, problem-solving, and critical thinking skills. Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Familiarity with Agile and Waterfall project management methodologies. Experience working in Port Elizabeth is an advantage. Ability to work independently and as part of a team.

Benefits

Our client provides a competitive salary and a comprehensive benefits package, including medical aid and retirement fund contributions. Opportunities for continuous professional development, including certifications and training relevant to financial services and business analysis. Exposure to a wide range of challenging and impactful projects within the financial sector. Work within a supportive and collaborative team environment. The chance to significantly influence business outcomes for key clients in Port Elizabeth and the surrounding Eastern Cape region. Be part of a firm that values expertise and career growth.