Senior Branch Manager - Sales, Ops & People Leadership

Headhunters; South Africa; Remote; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Fully remote work arrangement

Performance-based bonuses

Comprehensive benefits package

Access to advanced sales technology

Job summary

Headhunters is seeking a highly analytical Remote Sales Operations Manager to optimize sales processes for a rapidly growing global e-commerce business. This fully remote role requires strong CRM, forecasting, data analysis skills and cross-functional collaboration.

You will oversee the sales tech stack, develop operational strategies, improve forecasting accuracy, and ensure data integrity. You’ll partner with sales leadership, marketing and customer success to drive efficiency, scalability and

Qualifications

• Bachelor’s degree in a quantitative field.
• 5+ years in sales or revenue operations.
• CRM administration and configuration expertise.
• Experience with Salesforce or similar.
• Proficiency with Tableau/Power BI.

Responsibilities

• Oversee and optimize the sales technology stack, including CRM and dashboards.
• Develop and manage sales processes for efficiency and scalability.
• Manage the sales forecasting process with actionable insights.
• Collaborate with marketing to align demand generation and pipeline.
• Provide data analysis and training to sales teams.

Skills

CRM administration

Sales analytics

Forecasting

Data visualization

Remote work

Cross-functional collaboration

Sales operations

Education

Bachelor's degree in Business Administration, Information Systems, Economics

Tools

Salesforce

HubSpot

Tableau

Power BI

Job description

About the Role

Our client, a leading global provider of cybersecurity solutions, is seeking a highly analytical and process-oriented Remote Sales Operations Manager to optimize the efficiency and effectiveness of their sales organization. This fully remote role is responsible for managing and improving the systems, processes, and data that support the sales team's success. You will work closely with sales leadership, marketing, and IT to ensure seamless operations, accurate forecasting, and effective resource allocation. We are looking for a strategic thinker with a strong background in sales operations, exceptional analytical skills, and a proven ability to drive operational excellence in a remote environment.

This is a fully remote position for a seasoned Sales Operations Manager to support our client's rapidly growing e-commerce division. You will be instrumental in streamlining and optimizing the sales processes, enhancing efficiency, and providing critical data-driven insights to the sales leadership and teams. Your responsibilities will encompass managing sales technology stacks, developing operational strategies, improving sales forecasting accuracy, and ensuring seamless collaboration between sales, marketing, and customer success departments. This role requires a highly analytical and process-oriented individual with a strong understanding of sales operations within an e-commerce context and the ability to thrive in a remote, fast-paced environment.

Key Responsibilities

• Oversee and optimize the sales technology stack, including CRM, sales automation tools, and reporting dashboards.


• Develop, implement, and manage sales processes to ensure efficiency, scalability, and adherence to best practices.


• Manage the sales forecasting process, ensuring accuracy and providing actionable insights to sales leadership.


• Analyze sales data to identify trends, opportunities, and areas for improvement in sales performance.


• Develop and maintain sales performance metrics and reporting for the sales team and executive management.


• Collaborate with marketing to ensure alignment between demand generation and sales pipeline management.


• Support the sales team with operational needs, including data analysis, territory planning, and commission calculations.


• Design and implement sales training related to processes, tools, and operational procedures.


• Drive continuous improvement initiatives within the sales operations function.


• Ensure data integrity and accuracy across all sales systems and reports.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Economics, or a related quantitative field.


• Minimum of 5-7 years of experience in sales operations, revenue operations, or a related analytical role, preferably within the technology or SaaS industry.


• Proven expertise in CRM administration and configuration (e.g., Salesforce) and sales analytics tools.


• Strong understanding of sales methodologies, forecasting, and pipeline management.


• Excellent analytical, problem-solving, and critical thinking skills.


• Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI).


• Exceptional process management and optimization skills.


• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, fully remote environment.


• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.


• Experience in developing and delivering operational training is a plus.

Benefits

This fully remote position offers unparalleled flexibility and the opportunity to work from anywhere. Our client provides a competitive salary, performance-based bonuses, and a comprehensive benefits package. You will have access to advanced sales technology and tools, opportunities for professional development and career advancement within a growing global company. Join a supportive and collaborative remote team dedicated to enabling sales success through operational excellence. Be a key player in optimizing sales performance for a leader in cybersecurity from the comfort of your own home.

Key Responsibilities

• Oversee and optimize the entire sales operations infrastructure, including CRM systems, sales automation tools, and reporting dashboards.


• Develop and implement sales processes and policies to enhance efficiency, productivity, and scalability across remote teams.


• Manage sales forecasting processes, ensuring accuracy and providing actionable insights to leadership.


• Analyze sales performance data to identify trends, opportunities, and areas for improvement.


• Collaborate with marketing to align lead management processes and ensure seamless handover to sales.


• Support the sales team with training on new tools, processes, and best practices.


• Develop and maintain key performance indicators (KPIs) and reports for sales leadership.


• Drive initiatives to improve data quality and ensure data integrity within the CRM and other sales systems.

Requirements

• Minimum of 5 years of experience in sales operations, with a significant focus on e-commerce or online sales environments.


• Proven expertise in managing CRM platforms (e.g., Salesforce, HubSpot) and sales enablement tools.


• Strong analytical and problem-solving skills with the ability to translate complex data into actionable recommendations.


• Demonstrated experience in sales process optimization, forecasting, and territory management.


• Excellent communication and collaboration skills, with the ability to work effectively with remote teams.


• Bachelor's degree in Business, Analytics, Information Systems, or a related field.


• Ability to work autonomously, manage multiple projects simultaneously, and meet deadlines in a remote setting.


• Familiarity with e-commerce platforms and online sales funnels is a strong asset.

Benefits

• Highly competitive salary and performance-based bonus opportunities.


• Fully remote work arrangement offering maximum flexibility.


• Comprehensive health, dental, and vision insurance coverage.


• Opportunities for professional growth and development in a rapidly evolving field.


• Access to cutting-edge sales technology and operational tools.


• Collaborative virtual team environment with strong leadership support.


• Contribute to the strategic direction of a growing e-commerce business.