Remote Sales Operations Specialist - B2B Software

Placements24; LegKraal Gate; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Professional development

Job summary

Placements24 is seeking a meticulous Remote Sales Operations Specialist to support a fast-growing B2B software team. You will manage CRM systems, optimize sales processes, and provide data-driven insights to enhance sales effectiveness.

The role is fully remote in a dynamic, remote-first environment, with opportunities for professional development and exposure to modern sales technology. Strong analytical skills and independent work style are essential.

Qualifications

• Proven experience in Sales Operations, CRM Administration, or similar role.
• Strong proficiency with CRM platforms (e.g., Salesforce).
• Excellent analytical and problem-solving skills with data interpretation.
• Proficiency in data management, reporting, and dashboard creation.
• Strong understanding of sales processes and methodologies.
• Excellent organizational skills and attention to detail.
• Ability to work independently with multiple priorities in a remote team.
• Strong communication and collaboration skills.

Responsibilities

• Administer and optimize the CRM system (e.g., Salesforce) with data accuracy and efficiency.
• Develop and refine sales processes and workflows to boost productivity.
• Generate regular sales reports and dashboards with KPI insights.
• Support sales team with data-driven insights, lead routing, and territory management.
• Assist in development and delivery of sales enablement materials and training.
• Manage sales operations tools and technologies for smooth integration.
• Collaborate with sales leadership and other departments for operational improvements.
• Maintain sales-related databases and documentation per data policies.
• Contribute to ongoing improvements of sales operations strategies.

Skills

Sales Ops

CRM Admin

Salesforce

Analytics

Reporting

Dashboarding

Remote work

Education

Bachelor's degree

Tools

Salesforce

Tableau

Power BI

Job description

About the Role

Our client, a fast-growing B2B software company, is seeking a meticulous and proactive Remote Sales Operations Specialist to join their fully remote team. This role is essential for ensuring the efficiency and effectiveness of the sales department by managing CRM systems, optimizing sales processes, and providing critical data analysis and reporting. You will be instrumental in supporting the sales team's success by streamlining operations and enabling them to focus on selling. If you have a passion for process improvement, data integrity, and supporting sales teams in a dynamic, remote-first environment, this is the perfect opportunity for you.

Key Responsibilities

• Administer and optimize the company's CRM system (e.g., Salesforce), ensuring data accuracy, integrity, and efficient usage.
• Develop, implement, and refine sales processes and workflows to enhance productivity and effectiveness.
• Generate regular sales reports and dashboards, providing insights into key performance indicators (KPIs) and trends.
• Support the sales team with data-driven insights, lead routing, and territory management.
• Assist in the development and delivery of sales enablement materials and training.
• Manage sales operations tools and technologies, ensuring smooth integration and functionality.
• Collaborate with sales leadership and other departments to identify areas for operational improvement.
• Maintain sales-related databases and documentation, ensuring compliance with data policies.
• Contribute to the continuous improvement of sales operations strategies and best practices.

Requirements

• Proven experience in Sales Operations, CRM Administration, or a similar role, preferably in a B2B software environment.
• Strong proficiency with CRM platforms (e.g., Salesforce) and sales operations tools.
• Excellent analytical and problem-solving skills, with the ability to interpret data and generate actionable insights.
• Proficiency in data management, reporting, and dashboard creation.
• Strong understanding of sales processes and methodologies.
• Excellent organizational skills and attention to detail.
• Ability to work independently, manage multiple priorities, and thrive in a remote team setting.
• Strong communication and collaboration skills.
• Bachelor's degree in Business, Information Technology, or a related field is preferred.

Benefits

• Competitive salary and performance-based bonus opportunities.
• Fully remote work arrangement, offering flexibility and autonomy.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Opportunities for professional development and learning in a cutting-edge tech company.
• A collaborative and supportive remote team culture.
• Access to modern sales technology and operational tools.
• Allowance for home office setup.