Senior Banqueting Supervisor - Coastal Events

Placements24; Mtubatuba Local Municipality; Presencial; ZAR 180.000 - 320.000; Jornada completa

Descripción de la vacante

Placements24 represents a premier event and hospitality client in Richards Bay, KwaZulu-Natal, seeking a Senior Banqueting Supervisor to oversee high-profile banqueting operations. You will lead a team of banqueting staff, ensure impeccable service, and coordinate with catering management to deliver flawless events.

This hands-on role requires strong leadership, exceptional guest service standards, and the ability to manage dynamic event environments, including evenings and weekends in the

Formación

• Minimum of 4 years of experience in banqueting, event service, or a supervisory role within the hospitality industry.
• Proven leadership and team management skills.
• Strong knowledge of food and beverage service etiquette and event protocols.
• Excellent communication and interpersonal abilities.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Adept at problem-solving and making quick, effective decisions.
• Flexibility to work evenings, weekends, and public holidays as required for events in Richards Bay, KwaZulu-Natal.
• Certification in Food Safety or Alcohol Service is a plus.
• Passion for delivering exceptional guest experiences.
• A commitment to upholding the highest standards of service.

Responsabilidades

• Supervise and coordinate all aspects of banqueting service during events.
• Lead, train, and motivate the banqueting team to ensure high performance and service quality.
• Set up and manage event spaces according to client specifications and event timelines.
• Ensure all catering and beverage requirements are met accurately and efficiently.
• Monitor service standards, guest satisfaction, and address any issues promptly.
• Conduct pre-event briefings with staff to outline event details and responsibilities.
• Manage inventory of banqueting equipment, linens, and supplies.
• Liaise with clients, chefs, and other departments to ensure seamless event delivery.
• Adhere to all health, safety, and hygiene regulations.
• Assist in the development and implementation of banqueting service standards and procedures.

Conocimientos

Leadership

Team management

Communication

Problem solving

Event service

Food safety knowledge

Flexibility

Food Safety Certification

Descripción del empleo

About the Role

Our client, a premier event and hospitality provider on the coast, is seeking an experienced and charismatic Senior Banqueting Supervisor to oversee their prestigious banqueting operations in **Richards Bay, KwaZulu-Natal**. This role is vital for ensuring the flawless execution of high-profile events, from intimate gatherings to large-scale banquets. The successful candidate will be responsible for leading a team of banqueting staff, maintaining impeccable service standards, and ensuring client satisfaction at every event. You will work closely with the catering management and culinary teams to deliver exceptional experiences that align with our client's reputation for excellence. This position requires a hands-on leader with a deep understanding of event service protocols, excellent problem-solving skills, and a passion for creating memorable occasions. The ability to manage dynamic situations and maintain composure under pressure is essential for success in this role within the beautiful **KwaZulu-Natal** region.

Key Responsibilities

• Supervise and coordinate all aspects of banqueting service during events.
• Lead, train, and motivate the banqueting team to ensure high performance and service quality.
• Set up and manage event spaces according to client specifications and event timelines.
• Ensure all catering and beverage requirements are met accurately and efficiently.
• Monitor service standards, guest satisfaction, and address any issues promptly.
• Conduct pre-event briefings with staff to outline event details and responsibilities.
• Manage inventory of banqueting equipment, linens, and supplies.
• Liaise with clients, chefs, and other departments to ensure seamless event delivery.
• Adhere to all health, safety, and hygiene regulations.
• Assist in the development and implementation of banqueting service standards and procedures.

Requirements

• Minimum of 4 years of experience in banqueting, event service, or a supervisory role within the hospitality industry.
• Proven leadership and team management skills.
• Strong knowledge of food and beverage service etiquette and event protocols.
• Excellent communication and interpersonal abilities.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Adept at problem-solving and making quick, effective decisions.
• Flexibility to work evenings, weekends, and public holidays as required for events in **Richards Bay, KwaZulu-Natal**.
• Certification in Food Safety or Alcohol Service is a plus.
• Passion for delivering exceptional guest experiences.
• A commitment to upholding the highest standards of service.

Benefits

• Competitive remuneration package.
• Opportunity to work with a dynamic and reputable catering company.
• Professional development and growth opportunities within the hospitality sector.
• Be part of exciting and diverse events in a beautiful coastal location.
• A supportive team environment focused on collaboration and excellence.
• Potential for advancement within the organization in **KwaZulu-Natal**.