Senior Banking Operations Leader

Placements24; Upington; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement benefits

Professional development

Job summary

Placements24 in Upington seeks an experienced Operations Manager to lead banking operations, ensuring efficient service delivery, regulatory compliance, and risk control. You will optimise processes, manage a team, and collaborate across departments to align operations with business objectives.

The ideal candidate has a degree in business/finance and at least five years in banking operations leadership, with strong analytics and communication skills.

Qualifications

• Bachelor’s degree in business/finance/management or related field.
• Minimum 5 years in banking operations management or similar leadership role.
• Thorough understanding of banking products, services and processes.
• Knowledge of regulatory requirements and compliance standards.
• Proven leadership and team management skills.

Responsibilities

• Direct day-to-day banking operations and service delivery.
• Oversee customer service and resolve complex client issues.
• Ensure regulatory compliance and internal controls.
• Develop and refine procedures to boost efficiency and reduce risk.
• Lead and motivate a banking team.
• Monitor performance metrics and drive improvement.
• Manage branch operations, cash handling, security, and facilities.
• Collaborate with departments to integrate services.
• Manage budgets and control costs.
• Identify new technologies and process enhancements.

Skills

Leadership

Banking operations

Regulatory compliance

Customer service

Analytical skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Bachelor's degree in Management

Tools

Banking software

Job description

Placements24 in Upington seeks an experienced Operations Manager to lead banking operations, ensuring efficient service delivery, regulatory compliance, and risk control. You will optimise processes, manage a team, and collaborate across departments to align operations with business objectives.

The ideal candidate has a degree in business/finance and at least five years in banking operations leadership, with strong analytics and communication skills.