Account Manager

Colossyan; South Africa; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Career Growth

Peer Community

Ongoing Support

Tailored Compensation

Job summary

Colossyan is seeking a Senior Account Manager with over 5 years of experience to manage key accounts and drive revenue growth. In this fully remote position, you will serve as the main point of contact for clients, ensuring retention and satisfaction. The role requires strong relationship-building skills and a proven ability in upselling within B2B services. Join a dynamic environment where you will connect with international teams and receive tailored compensation options based on your career goals.

Qualifications

• 5+ years of experience in Account Management, Customer Success, or Client Services.
• Proven track record of managing and growing mid-market or enterprise accounts.
• Strong commercial acumen with experience in upselling and revenue expansion.

Responsibilities

• Manage and grow a portfolio of key client accounts.
• Serve as the primary point of contact for clients, building strong relationships.
• Identify and drive upsell and cross-sell opportunities.

Skills

Account Management

Client Success

Relationship Building

Commercial Acumen

Problem Solving

Tools

Salesforce

HubSpot

Job description

About Huzzle

At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients.

You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.

Key Responsibilities

• Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
• Serve as the primary point of contact for clients, building strong, trust-based relationships
• Identify and drive upsell and cross-sell opportunities to increase account value
• Conduct regular business reviews and performance reporting with clients
• Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
• Proactively identify risks and implement strategies to improve client retention
• Track account performance, revenue growth, and engagement metrics
• Ensure all client interactions and account data are accurately recorded in CRM systems

Qualifications

• 5+ years of experience in Account Management, Customer Success, or Client Services
• Proven track record of managing and growing mid-market or enterprise accounts
• Strong commercial acumen with experience in upselling and revenue expansion
• Excellent communication, relationship-building, and stakeholder management skills
• Experience working with CRM platforms (e.g., Salesforce, HubSpot)
• Strong problem-solving skills with a proactive and client-focused approach
• Ability to manage multiple accounts in a fast-paced environmentExperience in SaaS, marketing, or B2B services is highly preferred

Fully Remote: Work from anywhere with international teams

Career Growth: Join companies in SaaS, MarTech, and B2B services

Peer Community: Connect with high-performing sales professionals in our network

Ongoing Support: Receive guidance from Huzzle before and after placement

Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals