Senior Account Manager - Logistics & Supply Chain

Placements24; Nuwerus; Híbrido; ZAR 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid

Life insurance

Retirement benefits

Global travel opportunities

Hybrid work model

Descripción de la vacante

Placements24 is seeking a Senior Account Manager to oversee and grow key client relationships in the Kimberley region within South Africa. The role blends client engagement, strategic account planning, and revenue growth across the logistics and supply chain sector.

You will serve as the primary liaison between major clients and internal teams, ensuring high service levels, proactive issue resolution, and informed guidance on expanding service utilization.

Formación

• 7+ years of experience in account management, sales, or business development in logistics/supply chain.

Responsabilidades

• Manage a portfolio of key accounts in logistics and supply chain, ensuring client satisfaction and retention.
• Develop and implement strategic account plans to drive revenue and service utilization.
• Liaise between clients and internal operations to ensure seamless service delivery.
• Identify opportunities for upselling and cross-selling logistics services.
• Conduct regular business reviews to assess performance and strengthen partnerships.
• Forecast account revenue and report on KPIs.

Conocimientos

Account management

Sales

Business development

CRM software

Negotiation

Presentation skills

Analytical thinking

Problem solving

Educación

Bachelor's degree in Business Administration, Logistics, or related field

Herramientas

CRM software

Logistics management platforms

Descripción del empleo

About the Role

Our client, a leading international provider of integrated logistics and supply chain solutions, is seeking a highly experienced Senior Account Manager to oversee and grow key client relationships within the Kimberley, Northern Cape region. This pivotal role involves managing strategic accounts, identifying opportunities for service expansion, and ensuring our client's solutions meet the evolving needs of businesses operating in the logistics and supply chain sector. You will be the primary point of contact for major clients, fostering strong partnerships and driving revenue growth through exceptional service and strategic account planning. This hybrid role requires regular engagement with clients across Kimberley and the wider Northern Cape , balanced with remote work for strategic planning, reporting, and virtual client interactions. The ideal candidate possesses a deep understanding of logistics operations, a proven track record in account management, and outstanding relationship-building skills. Join a global organization renowned for its innovation and commitment to operational excellence.

Key Responsibilities

• Manage a portfolio of key accounts within the logistics and supply chain industry, ensuring high levels of client satisfaction and retention.
• Develop and implement strategic account plans to drive revenue growth and service utilization.
• Act as the primary liaison between clients and internal operational teams to ensure seamless service delivery.
• Identify and capitalize on opportunities for upselling and cross-selling additional logistics services.
• Conduct regular business reviews with clients to assess performance, identify needs, and build stronger partnerships.
• Resolve client issues promptly and effectively, escalating as necessary.
• Stay abreast of industry trends, market developments, and competitor activities to provide strategic insights to clients and management.
• Accurately forecast account revenue and report on key performance indicators.

Requirements

• Minimum of 7 years of experience in account management, sales, or business development within the logistics or supply chain industry.
• Proven ability to manage large, strategic accounts and achieve significant revenue growth.
• Deep understanding of global logistics, freight forwarding, warehousing, and supply chain management.
• Exceptional communication, negotiation, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Ability to work independently and manage time effectively in a hybrid work environment.
• Proficiency with CRM software and logistics management platforms.
• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• Willingness to travel within the Kimberley and Northern Cape region.

Benefits

• Highly competitive base salary with uncapped performance-based bonuses.
• Comprehensive medical aid, life insurance, and retirement benefits.
• Opportunities for global travel and professional development.
• Work with a leading provider in the international logistics and supply chain sector.
• Dynamic and collaborative work environment.
• Hybrid work model promoting work-life balance.
• Significant career advancement opportunities within a global organization.