Account Manager - Logistics & Supply Chain

Placements24; East London; Presencial; ZAR 420.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary with bonuses

Medical aid and retirement fund

Company vehicle and fuel allowance

Professional development and training

Generous annual leave

Career advancement opportunities

Descripción de la vacante

Placements24 in East London, Eastern Cape, seeks an experienced Account Manager to manage key client relationships in the East London area. You will develop strategic plans, drive revenue growth, and coordinate with operations to ensure superior service for logistics clients.

The role requires 4–6 years in account management within logistics, strong communication and negotiation skills, and willingness to travel within the Eastern Cape. A valid driver's license is essential.

Formación

• 4–6 years in account management, sales or client relations in logistics.
• Proven track record in managing client relationships and revenue targets.
• Strong knowledge of supply chain, transportation, and warehousing.
• Based in or willing to relocate to East London; valid driver’s license.

Responsabilidades

• Manage a portfolio of key accounts with high client satisfaction.
• Develop strategic account plans to drive revenue and profitability.
• Serve as main client contact; address inquiries and coordinate with internal teams.
• Identify upsell/cross-sell opportunities for logistics services.
• Conduct regular business reviews to assess performance and needs.
• Collaborate with operations, customer service, and sales for seamless delivery.

Conocimientos

Account management

Sales

Client relations

Communication

Negotiation

Problem solving

Herramientas

CRM software

Excel

MS Office

Descripción del empleo

About the Role

Our client, a leading provider of integrated logistics and supply chain solutions, is seeking a dedicated and experienced Account Manager to serve their client base in East London and the surrounding Eastern Cape region. This role is essential for maintaining and expanding relationships with key clients, ensuring they receive exceptional service and tailored solutions to meet their complex logistical needs. You will act as the primary point of contact, understanding client operations, identifying opportunities for service enhancement, and driving profitable growth for both the client and our company. The ideal candidate possesses strong communication skills, a deep understanding of logistics, and a commitment to client success within the Eastern Cape industrial landscape.

Key Responsibilities

• Manage a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
• Develop and implement strategic account plans to achieve revenue growth and profitability targets.
• Serve as the main point of contact for clients, addressing inquiries, resolving issues, and facilitating communication with internal departments.
• Identify opportunities to upsell and cross-sell additional logistics and supply chain services.
• Conduct regular business reviews with clients to assess performance, discuss future needs, and strengthen partnerships.
• Collaborate with operations, customer service, and sales teams to ensure seamless service delivery.
• Stay informed about industry trends, market developments, and competitor activities within the logistics sector.
• Analyze client data to identify areas for operational improvement and cost savings.
• Prepare and present reports on account performance, sales forecasts, and client feedback.
• Represent the company professionally in client meetings and industry-related events in and around East London.

Requirements

• Minimum of 4-6 years of experience in account management, sales, or client relations within the logistics or supply chain industry.
• Proven track record of successfully managing client relationships and achieving revenue targets.
• Strong understanding of supply chain principles, transportation modes, and warehousing operations.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to build rapport and trust with diverse client stakeholders.
• Proficiency in CRM software and MS Office Suite, particularly Excel for analysis.
• Must be based in or willing to relocate to the East London area, with a valid driver's license.
• Ability to travel locally as required to meet clients within the Eastern Cape.
• A proactive and client-centric approach to business management.

Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive medical aid and retirement fund.
• Opportunities for professional development and training in logistics and supply chain management.
• Company vehicle and fuel allowance for business travel.
• Exposure to a diverse range of clients and logistical challenges.
• Supportive team environment focused on collaboration and service excellence.
• Generous annual leave policy.
• Potential for career advancement within a growing organization.