Salesforce Manager

Steadman Brown; Wes-Kaap; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

A leading tech company in South Africa seeks a skilled Salesforce Manager to oversee sales tools and processes. This critical role involves managing opportunity setups, engagement configurations, and quarterly commission processes. The ideal candidate will support finance and delivery teams, drive data integrity, and ensure effective systems reporting. Strong analytical skills and communication abilities are essential. This full-time position falls under the information technology sector, aiming to enhance operational efficiencies and revenue growth.

Qualifications

• Understanding of commission structures and quota setting.
• Analytical mindset with proficiency in reporting and dashboards.
• Excellent communication and problem-solving skills.
• Experience supporting finance and delivery teams.
• Ability to manage multiple priorities under tight deadlines.
• Familiarity with CRM best practices and data governance.

Responsibilities

• Manage opportunity setup, troubleshooting, and provide user guidance.
• Oversee engagements/elements configuration and issue resolution.
• Manage Quarter-End Commission processes.
• Set quotas and ensure accurate calculation.
• Create and issue Sales Incentive Plans (SIPs).
• Handle commission accruals and reporting.

Skills

Understanding of commission structures and quota setting

Analytical mindset with proficiency in reporting and dashboards

Excellent communication and problem-solving skills

Experience supporting finance and delivery teams

Ability to manage multiple priorities under tight deadlines

Familiarity with CRM best practices and data governance

Delivery support

CRM governance

Job description

I'm working with a tech company who have created their own product which is used by companies globally. They use Salesforce as the centre of their business function and have Sales, Service and Experience Cloud.

The Salesforce Manager will serve as the SME for sales tools and processes, ensuring support across finance, sales, and delivery teams. This role is critical for maintaining operational excellence, driving booking data integrity, and supporting revenue growth through efficient systems and reporting.

Key Responsibilities

• Manage opportunity setup, troubleshooting, and provide user guidance.
• Oversee engagements/elements configuration and issue resolution.
• Manage Quarter-End Commission processes.
• Set quotas and ensure accurate calculation.
• Create and issue Sales Incentive Plans (SIPs).
• Handle commission accruals and reporting.

Experience and Qualifications

• Understanding of commission structures and quota setting.
• Analytical mindset with proficiency in reporting and dashboards.
• Excellent communication and problem-solving skills.
• Experience supporting finance and delivery teams.
• Ability to manage multiple priorities under tight deadlines.
• Familiarity with CRM best practices and data governance.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting and Technology, Information and Media