Sales Support Administrator - Techno Park

Time Personnel; Somerset West; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Time Personnel invites applications for an administrative role supporting Key Accounts, handling client liaison and stock coordination. This position involves assisting the Key Accounts Manager and ensuring accuracy in product data and order processing.

The successful candidate will manage stock, liaise with customers and suppliers, and maintain meticulous records while delivering friendly, professional service. Overtime may be required according to business needs.

Qualifications

• Grade 12 and relevant qualification advantageous.
• 2-3 years’ administration experience.
• Marketing, Promotional Gifts and Branding Industry exp advantageous.
• Excellent written skills for administration and emails to customers, suppliers and internal teams.
• Initiative and excellent attention to detail ESSENTIAL.
• Willingness to work overtime, as and when required.
• Strong professional interpersonal and communication skills with the ability to build rapport with customers.
• Manage multiple projects, track stock levels and maintain accurate stock records.

Responsibilities

• All administration and client liaison on behalf of the Key Accounts Manager requirements.
• Assisting the Key Accounts Manager in client interaction processes and stock requirements.
• Verify information of products on supplier website and capture data of products on M-Trac.
• Procuring of specific requirements if needed by client.
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples.
• Capture and load suppliers on M-Trac.
• Manage sample returns from clients.
• Manage stock and GRV.
• Upon approval of quotation from clients, place order with suppliers.
• Follow-up with supplier on collection and / or delivery of orders.
• Assist with collection and Delivery notes.
• Edit orders as approved by the sales team and loading of orders.
• Liaise with the dispatch department and / or couriers for delivery of orders.
• Manage queries on orders short delivered to warehouse and / or customers.
• Assist with any other administrative task as and when required by the team leader.

Skills

Interpersonal skills

Communication

Creativity

Attention to detail

Time management

Willingness to work overtime

Education

Grade 12

Relevant qualification advantageous

Job description

REQUIREMENTS

• Grade 12 and relevant qualification advantageous
• 2-3 years’ administration experience
• Marketing, Promotional Gifts and Branding Industry exp advantageous
• Strong professional interpersonal and communication skills with the ability to build rapport with customers
• Manage multiple projects, track stock levels and maintain accurate stock records
• Friendly and professional disposition
• Creative and Imaginative Thinking- Being able to envision new trends to meet customers’ promotional needs
• Excellent written skills for all administration and emails customers, suppliers and internal teams
• Initiative and excellent attention to detail ESSENTIAL
• Willingness to work overtime, as and when required

DUTIES

• All administration and client liaison on behalf of the Key Accounts Manager requirements
• Assisting the Key Accounts Manager in all areas of their client interaction process and stock requirements
• Verify information of products on supplier website and capture data of products on M-Trac
• Procuring of specific requirements if needed by client
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples
• Capture and load suppliers on M-Trac
• Manage sample returns from clients
• Manage stock and GRV
• Upon approval of quotation from clients, place order with suppliers
• Follow-up with supplier on collection and / or delivery of orders
• Assist with collection and Delivery notes
• Edit orders as approved by the sales team and loading of orders
• Liaise with the dispatch department and / or couriers for delivery of orders
• Manage queries on orders short delivered to warehouse and / or customers
• Assist with any other administrative task as and when required by the team leader

Salary: R negotiable dependent on experience

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