Administrator

Exceed HR and Recruitment; Stellenbosch; On-site; ZAR 112,000 - 201,000; Full time

Job summary

Exceed HR and Recruitment in Stellenbosch is seeking an administrator to provide general administrative support and maintain accurate records and documentation. You will handle telephone calls, emails and customer enquiries, assist with scheduling, process online orders and verify order details, and prepare invoices and courier documentation.

You will also place supplier orders, manage stock receiving and dispatch, arrange courier collections and help with product launches and other operational

Qualifications

• Experience in administrative or office support is advantageous.
• Strong data capturing, filing and record-keeping skills.
• Good organisational and time-management abilities.
• Attention to detail and accuracy.
• Ability to process orders, invoices and stock-related documentation.
• Strong customer service and communication skills.
• Professional handling of telephone and email enquiries.
• Comfortable assisting with stock receiving, packing and dispatch.
• Willing to assist across different areas of the business.
• Basic computer and administrative system skills.

Responsibilities

• Handle telephone calls, emails and customer enquiries.
• Assist with scheduling and general office administration.
• Process online customer orders and verify order details.
• Prepare invoices, packing slips and courier documentation.
• Place supplier orders and follow up on deliveries.
• Receive and record stock and assist with stock counts.
• Pick, pack and dispatch customer orders according to quality standards.
• Arrange courier collections and track deliveries.
• Assist customers with order enquiries, returns and exchanges.
• Maintain an organised office and packing area and order office supplies.
• Assist with product launches, promotional campaigns and other operational tasks.

Skills

Data entry

Organisational skills

Time management

Attention to detail

Customer service

Communication

Phone & email handling

Stock handling

Basic IT skills

Job description

Administrator position available in Stellenbosch.

We are currently looking for an Administrator to provide general administrative support and maintain accurate records and documentation in Stellenbosch.

Duties and Responsibilities:

• Handle telephone calls, emails and customer enquiries.
• Assist with scheduling and general office administration.
• Process online customer orders and verify order details.
• Prepare invoices, packing slips and courier documentation.
• Place supplier orders and follow up on deliveries.
• Receive and record stock and assist with stock counts.
• Pick, pack and dispatch customer orders according to quality standards.
• Arrange courier collections and track deliveries.
• Assist customers with order enquiries, returns and exchanges.
• Maintain an organised office and packing area and order office supplies.
• Assist with product launches, promotional campaigns and other operational tasks.

Requirements:

• Previous administrative or office support experience advantageous.
• Strong data capturing, filing and record-keeping skills.
• Good organisational and time-management abilities.
• Strong attention to detail and accuracy.
• Comfortable processing orders, invoices and stock-related documentation.
• Good customer service and communication skills.
• Able to manage telephone and email enquiries professionally.
• Comfortable assisting with stock receiving, packing and dispatch.
• Able to work accurately and follow established procedures.
• Proactive, reliable and willing to assist across different areas of the business.
• Basic computer and administrative system skills.