REQUIREMENTS
Minimum education (essential):
- National Senior Certificate
Minimum applicable experience (years):
Required nature of experience:
- Sales and business development experience
- Experience conducting customer and prospective customer visits
- Experience identifying and following up on new sales opportunities and leads
- Experience preparing sales quotations and capturing orders accurately
- Experience maintaining customer relationships and resolving customer concerns.
- Experience with sales reporting, forecasting and maintaining sales databases
Skills and Knowledge (essential):
- Strong negotiating and selling skills
- Excellent communication and report writing skills
- Strong organisational and time management skills
- Computer literate in Windows and MS Office
- Knowledge of the plastics and piping industry and markets
- Financially literate and commercially astute
- Product and technical knowledge relevant to Flow Solutions products.
Other:
- Proficient in Afrikaans and English
- Own transport and license
- Willingness to travel as required
- Passion for products and customers
- Ability to set and achieve sales targets
KEY PERFORMANCE AREAS AND OBJECTIVES
Sales & Business Development
- Conduct regular sales visits to existing and prospective customers.
- Identify and pursue new sales opportunities, leads and referrals.
- Maintain and increase sales and order intake within the allocated territory.
- Prepare comprehensive sales quotations for customers.
- Monitor competitors and gather relevant marketplace information.
Customer Relationship Management
- Build and maintain strong relationships with existing and potential customers.
- Maintain high levels of customer satisfaction.
- Identify and resolve customer concerns and problems.
- Maintain a strong understanding of customer requirements and market needs.
Sales Administration & Order Management
- Accurately capture customer orders and ensure all relevant documentation is submitted.
- Maintain accurate sales databases and customer information.
- Complete sales and service visit reports accurately and on time.
- Ensure adherence to credit and sales policies.
- Submit required sales reports and forecasts regularly
Product & Market Knowledge
- Maintain strong product and technical knowledge.
- Develop an in-depth understanding of Flow Solutions products and services.
- Keep up to date with industry and market developments.
- Monitor competitor pricing, products and merchandising techniques.
- Participate in local shows and marketing activities as required.
Stock, Communication & Internal Coordination
- Liaise with operational departments to support maximum stock availability.
- Communicate effectively across all operational levels.
- Ensure customer requirements are communicated accurately and timeously.
- Work closely with internal teams to support the sales process.
- Manage multiple priorities while maintaining a high level of service.
Remuneration Offered
Market related