Sales Operations & CRM Specialist

Virtustant; South Africa; A distancia; ZAR 279.000 - 469.000; Jornada completa

Descripción de la vacante

Virtustant is seeking a highly organized Sales Operations professional to support our growing commercial team. You will manage CRM data, coordinate invoices and shipments, and support customer follow-ups to ensure no details fall through the cracks.

You will build and optimize HubSpot automations, monitor the sales pipeline, and collaborate with internal teams to ensure smooth handoffs and timely updates. A startup mindset and passion for sustainability are valued.

Formación

• Experience in sales support, sales operations, customer service, administrative support, or similar roles is preferred.
• Exceptional attention to detail and ability to manage tasks accurately and efficiently.
• Strong organizational skills and the ability to manage multiple moving pieces simultaneously.
• Experience working with CRM software; familiarity with HubSpot is a strong plus.
• Comfortable managing data, maintaining accurate records, and following structured processes.
• Strong written communication skills and ability to communicate professionally with customers.
• Highly dependable, proactive, and capable of working independently in a fast-paced startup environment.
• Experience in the fashion, materials, textiles, or adjacent industries is a plus.
• Passion for sustainability, material innovation, and emerging manufacturing technologies is preferred.

Responsabilidades

• Prepare and send accurate and timely invoices to customers and brand partners.
• Coordinate with internal teams on samples, materials, shipments, and logistics to ensure smooth delivery and follow-up.
• Maintain and continuously improve CRM data, ensuring customer, deal, and pipeline information is accurate and up to date.
• Build, manage, and maintain automations within HubSpot when applicable.
• Monitor the sales pipeline and proactively flag deals, shipments, invoices, or follow-ups that require attention.
• Communicate with customers regarding order status, shipment updates, invoicing questions, and other post-sales needs.
• Support the sales and growth teams with day-to-day administrative tasks and customer follow-ups.
• Prepare sales reports, trackers, pipeline summaries, and other documentation as needed.
• Maintain detailed and accurate records of sales support activities.
• Work closely with internal teams to ensure smooth handoffs and coordination throughout the customer journey.
• Identify opportunities to improve processes, organization, and efficiency across sales operations.
• Provide general administrative support to the sales and growth functions as needed.

Conocimientos

Attention to detail

Organizational skills

Written communication

CRM experience

HubSpot

Independent worker

Startup experience

Industry familiarity (fashion/material

Herramientas

HubSpot CRM

Descripción del empleo

Virtustant is seeking a highly organized Sales Operations professional to support our growing commercial team. You will manage CRM data, coordinate invoices and shipments, and support customer follow-ups to ensure no details fall through the cracks.

You will build and optimize HubSpot automations, monitor the sales pipeline, and collaborate with internal teams to ensure smooth handoffs and timely updates. A startup mindset and passion for sustainability are valued.