Sales Executive

Ghirardelli Chocolate Company; South Africa; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Ghirardelli Chocolate Company is seeking a motivated field sales professional to drive brand presence in South Africa’s retail channels. You will manage store calls, promotions, and merchandising to meet budgets and ensure high execution standards.

You will build relationships with store managers and regional staff, negotiate displays, monitor stock, pricing, and shelf health, and ensure promotional plans are well executed.

Qualifications

• Project management skills required.
• Ideas and solutions driven.
• Confident, assertive self-starter with a drive for results and highly motivated.
• Entrepreneurial spirit with good communication and negotiation skills.
• Structured organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work in collaboration with agencies and customers.
• Understanding of consumers, competitors and market dynamics.
• Strong presentation skills.
• Excellent interpersonal skills (written and verbal).
• Extremely detail-oriented.
• Excellent planning and computer skills.
• Ability to work independently and within a team to communicate with team members and management on a daily basis.
• Ability to be a team player in a dynamic, fast-paced environment.
• A minimum of two years' relevant experience.
• Relevant diploma/ degree would be advantageous

Responsibilities

• Achieve Quarterly & yearly Sales budgets
• Ensuring that expense budgets as set are not exceeded
• Ensure that all expected call rate of 8 calls per day is maintained
• Ensuring that all pre-call preparation is done and proper planning for each call
• Planning includes weekly, cyclical and yearly planning
• Weekly call cycle
• Call plan to include a Rand value target for each customer
• All calls to have the following activities planned: Placing of all orders; Stock counts updated; Listed items - customer compliance; Merchandising; Shelf health; Price Indicator labels current and correct; Shelf trays clean; Stock pressure; Stock rotation; Correct Layout in store display maintained; Point of sale material management; Promotional material available and meets Quality standards; Build relationship with Store manager and regional manager; Negotiating of free displays and increase shelf space
• Promotional Review
• On every call during the promotional period progress must be discussed with the manager/owner of the store; Negotiated promotional elements must include: Increased shelf space; Moving to eye level; Gondola end display or on Shelf display; Reduction in the Retail Selling price; Increase in stock holding; Reports to be handed to the RSM on Friday mornings; Monthly reports by area performance; Action plans for underperforming stores; Use tablet to collate and keep accurate data on calls completed and customers; Working closely with our Merchandising partners; supervision of merchandisers; Being in contact with the RSM weekly; Reporting of non-compliance to L&S Regional Sales Manager

Skills

Project management

Solution oriented

Self-starter

Entrepreneurial spirit

Communication skills

Negotiation skills

Structured organization

Deadline driven

Team collaboration

Attention to detail

Education

Diploma/degree advantageous

Tools

Computer skills

Job description

Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you.

Key Responsibilities

• Achieve Quarterly & yearly Sales budgets
• Ensuring that expense budgets as set are not exceeded
• Ensure that all expected call rate of 8 calls per day is maintained
• Ensuring that all pre-call preparation is done and proper planning for each call
• Planning includes weekly, cyclical and yearly planning
• Weekly call cycle
• Call plan to include a Rand value target for each customer (Previous shortfalls to be included in targets)
• All calls to have the following activities planned:
  • Placing of all orders
  • Stock counts are updated and correct
  • Listed items - customer compliance
  • Merchandising
  • Shelf health
  • Price Indicator labels current and correct
  • Shelf trays are clean and in good shape
  • Stock pressure
  • Stock rotation (no expired stock found, action taken with near dated stock)
  • Correct Layout in store display maintained
  • Point of sale material management
  • Promotional material is available and meets Quality standards
  • Build relationship with Store manager, regional manager and all relevant staff that has influence on orders and shelf space
  • Negotiating of free displays and increase shelf space

Promotional Review

• On every call during the promotional period progress must be discussed with the manager/owner of the store
• Negotiated promotional elements must include:
  • Increased shelf space
  • Moving to eye level if not already on eye level
  • Gondola end display or on Shelf display
  • Reduction in the Retail Selling price
  • Increase in stock holding
  • Sales out of the customer must be monitored
  • Reports to be handed to the RSM on Friday mornings
  • Monthly reports by area performance, reasons for success and failures
  • Action plans for underperforming stores
  • Make use of the tablet to collate and keep accurate data on calls completed and customers
  • Working closely with our Merchandising partners
  • Being responsible for the supervision, ongoing training of merchandisers in store
  • Being in contact with the RSM on a weekly basis
  • Reporting of non-compliance to L&S Regional Sales Manager

Requirements

• Project management skills
• Ideas and solutions driven
• Confident, assertive self-starter with a drive for results and highly motivated
• Entrepreneurial spirit with good communication and negotiation skills
• Structured organizational skills
• Ability to work under pressure and meet tight deadlines
• Ability to work in collaboration with agencies and customers
• Understanding of consumers, competitors and market dynamics
• Strong presentation skills
• Excellent interpersonal skills (written and verbal)
• Extremely detail-oriented
• Excellent planning and computer skills
• Ability to work independently and within a team to communicate with team members and management on a daily basis
• Ability to be a team player in a dynamic, fast-paced environment
• A minimum of two years' relevant experience
• Relevant diploma/ degree would be advantageous