Sales Representative

Tiger Brands; Pretoria; On-site; ZAR 260,000 - 380,000; Full time

Job summary

Tiger Brands is seeking a field sales representative to drive Albany product sales and market penetration. You will manage accounts, understand route structures and execute promotions across distributor networks, while maintaining pricing and stock controls.

The role requires a 2-3 year FMCG background, analytical skills, and a customer-service focus to build strong trade relationships and meet weekly/monthly targets. This position involves on-site field work amid a dynamic retail landscape.

Qualifications

• ND/Degree in Sales or Marketing required.
• 2-3 years FMCG experience preferred.
• Analytical and problem-solving skills; ability to work under pressure; customer service oriented.

Responsibilities

• Sell and promote Albany products to meet sales targets and increase market penetration.
• Account development and understanding of sales routes and management thereof.
• Schedule regular route rides and complete call cycles.
• Update profiles daily and plan/execute promotions incl. distributor networks.
• Manage returns, donations, pricing surveys, discounts and ROS.
• Build plans and manage trade relations, channel strategies and customer management processes.

Skills

Analytical thinking

Problem-solving

Customer service

Assertiveness

Education

ND/Degree in Sales or Marketing

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Sell and promote Albany products to meet sales targets and increase market penetration

What You Will Do

Performance Outputs

Sales Execution

• Account development
• Understand sales routes and management thereof
• Schedule regular route rides (minimum twice annually on each route)
• Complete Call Cycles

Key Performance Area

• Update Profile Cards on a daily basis
• Planning for, and execution of promotion activations, including into distributor networks and clients
• Manage returns and donations
• Conduct pricing surveys
• Liaise with Telesales
• Manage discounts and conduct discount reviews
• Understand and conduct bread stand placements
• Understand and execute customer classification (look of success)
• Fill in as a relief representative where required
• Meet weekly and monthly sales targets
• Build excellent relations with the trade and crews
• Conduct weekly driver interviews to review route performance

Merchandising

• Ensure displayed stock does not include damaged or out of date stock.
• Ensure display areas kept clean at all times.
• TBFS management
• Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked.
• Point of sales material erected where possible. Credit Returns
• Credit returns minimized as per Bakery policy.
• Ensure TBFS manage stock rotation and rate of sale (ROS)

Negotiated pricing platforms

• Negotiate pricing strategies and deals within mandate

Customer relations

• Open new accounts (PED)
• Ensure outstanding monies collected
• Ensure special deliveries made and customer queries handled.

Quality

• Understand the requirements of product quality
• Learn how to deal with customer complaints
• Report consumer complaints to Field Sales Manager
• Manage market incidents
• Understand and manage the withdrawal/recall process
• Understand the logistics process

Trade Marketing

• Build customer plans
• Understand applicable Channel Strategies
• Understand the Customer Management process
• Understand Pricing Strategies

Minimum Requirements

WHAT YOU WILL BRING TO THE TABLE:

• ND/Degree in Sales or Marketing
• 2-3 years' experience in FMCG
• Analytical and problem-solving skills Ability to work under pressure Assertive
• Customer service orientation
• In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.