Sales Development Representative

Teams Squared; South Africa; Remote; ZAR 165,000 - 262,000; Full time

Benefits offered by this job

Competitive hourly rate

Flexible remote work

Career growth opportunities

Training and development resources

Work with diverse industries

Job summary

Teams Squared is seeking a detail-oriented Sales Development Representative to support clients in booking and managing sales calls, consultations, and other client-facing meetings. You will qualify leads and ensure a seamless handoff to closers or account managers, working closely with sales and marketing teams in a remote capacity.

The role emphasizes energetic communication, organization, and motivation to drive sales growth, with a focus on outbound outreach and effective scheduling across

Qualifications

• 1–2 years experience in outbound calling, lead qualification, or telemarketing.
• Strong verbal and written English communication.
• Comfortable handling objections and redirecting conversations professionally.
• Proficient with CRM platforms and online calendar tools.
• Familiarity with appointment-setting strategies and call scripting.
• Self-motivated, organized, and able to work independently in a remote or hybrid environment.
• Available to work across different time zones.

Responsibilities

• Make outbound calls to leads provided by the client or generated through marketing campaigns.
• Qualify leads based on criteria set by the client or internal team.
• Schedule appointments using CRM or calendar tools.
• Follow up with leads via phone, email, or SMS to confirm appointments and minimize no-shows.
• Maintain detailed records of interactions, outcomes, and follow-ups.
• Provide regular feedback on lead quality and appointment metrics.
• Collaborate with sales representatives and account executives to align appointment-setting efforts with sales goals.

Skills

Lead qualification

CRM proficiency

Outbound calling

Communication skills

Time zone flexibility

Remote work

Tools

Salesforce

HubSpot

Zoho

Calendly

Job description

We are seeking a detail-oriented, persuasive, and organized Sales Development Representative to support our clients in booking and managing sales calls, consultations, and other client-facing meetings. This individual will work closely with sales and marketing teams, qualifying leads and ensuring a seamless handoff to closers or account managers. A successful Appointment Setter is energetic, excellent at communication, and highly motivated to support sales growth.

Location: remote

Key Responsibilities

• Make outbound calls to leads provided by the client or generated through marketing campaigns.
• Qualify leads based on criteria set by the client or internal team.
• Schedule appointments using CRM or calendar tools such as Calendly, HubSpot, or Google Calendar.
• Follow up with leads via phone, email, or SMS to confirm appointments and minimize no-shows.
• Maintain detailed records of interactions, outcomes, and follow-ups.
• Provide regular feedback on lead quality and appointment metrics.
• Collaborate with sales representatives and account executives to ensure alignment of appointment-setting efforts with broader sales goals.

Requirements

• 1–2 years of experience in a similar outbound calling, lead qualification, or telemarketing role.
• Strong verbal and written communication skills in English; additional languages are a plus.
• Comfortable handling objections and redirecting conversations in a positive, professional manner.
• Proficient with CRM platforms (e.g., Salesforce, HubSpot, Zoho) and online calendar tools.
• Familiarity with appointment-setting strategies and call scripting.
• Self-motivated, organized, and able to work independently in a remote or hybrid environment.
• Availability to work across different time zones depending on client needs.

Preferred Qualifications

• Prior experience setting appointments in the legal, SaaS, or B2B service industries.
• Experience using automated outreach tools such as Lemlist, Apollo.io, or Instantly.
• Track record of achieving or exceeding KPIs such as calls per day, booked appointments, and show-up rates.

Benefits

• Competitive hourly rate with performance-based bonuses for completed appointments or show rates.
• Flexible remote work environment.
• Opportunity to work with fast-growing companies across a variety of industries.
• Career growth potential in sales or client-facing roles.
• Access to training and development resources tailored to appointment setting and sales fundamentals.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: Only candidates who make it to our shortlist will be contacted for further discussions.