Sales & Deliveries Coordinator

Cashbuild; Tonga; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Cashbuild is seeking a Sales Coordinator (External Applications Only) in Tonga, Mpumalanga, South Africa. The role focuses on growing sales through customer interaction, quoting for building plans, and delivering accurate quotations while maintaining merchandising standards.

You will manage deliveries, customer service, and store housekeeping to ensure cost-effective operations. The position requires Grade 12 with substantial related experience, strong numeric and planning skills, and the

Qualifications

• Grade 12 plus 5 years related experience or 10 years related experience.
• Plan reading experience advantageous.
• Ability to communicate in English and the dominant language in the area.
• Above average numeric skills.
• Proven ability to provide exceptional Customer Service.
• Proven ability to work under pressure.
• Must be computer literate.
• Proven strong organising, planning and delegation skills.

Responsibilities

• Sales: issuing and following up quotations to generate sales; quote process and control for special orders; read building plans and ensure quotations are correct and within timeframe; manage telephone calls and follow ups; conduct competitor analysis to ensure store competitiveness; promote loyalty programs.
• Deliveries: manage efficient delivery service; ensure correct rates; deliveries dispatched within required time; communicate delays and arrange alternatives with customers.
• Customer Service: maintain an effective customer service desk; record and resolve complaints; ensure customer service is consistently high; maintain telephone etiquette.
• Store Standards: manage Ready for Business checklists; implement price changes; ensure planograms are followed.
• People Management: ensure staff presence; provide backups; oversee execution of duties by general assistants, sales advisors and forklift drivers.
• Safety (OHSA): ensure safety standards are followed; ensure PPE and safe equipment use.
• Security Awareness: monitor for suspicious activity; maintain password security.

Skills

Customer service

English communication

Plan reading

Numeric skills

Under pressure

Computer literate

Organising & planning

Education

Grade 12

Job description

Cashbuild is seeking a Sales Coordinator (External Applications Only) in Tonga, Mpumalanga, South Africa. The role focuses on growing sales through customer interaction, quoting for building plans, and delivering accurate quotations while maintaining merchandising standards.

You will manage deliveries, customer service, and store housekeeping to ensure cost-effective operations. The position requires Grade 12 with substantial related experience, strong numeric and planning skills, and the