Sales Consultants

HireHive; Richards Bay; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Isibanisezwe Holdings in Richards Bay, South Africa, is seeking a driven Sales Consultant to engage with customers, identify needs, and deliver suitable solutions. This on-site role emphasizes building strong client relationships and achieving sales targets.

You will participate in quotations, proposals, and product information presentations, maintain accurate records, and collaborate across teams to ensure a seamless customer experience from initial contact to after-sales support.

Qualifications

• Proven experience in a sales, customer service, or client-facing role.
• Strong communication and interpersonal skills.
• Ability to build trust and maintain positive customer relationships.
• Confidence in presenting products or services and closing sales.
• Good negotiation and persuasion skills.
• Target-driven with a proactive and results-oriented approach.

Responsibilities

• Identify and pursue new sales opportunities within the local market.
• Engage with prospective and existing customers to understand their needs and recommend appropriate products or services.
• Build, maintain, and strengthen long-term customer relationships.
• Meet or exceed individual and team sales targets.
• Prepare and present quotations, proposals, and product information to clients.
• Follow up on leads, inquiries, and outstanding customer requests in a timely manner.
• Maintain accurate records of customer interactions, sales activities, and pipeline updates.
• Handle customer concerns professionally and work toward effective resolutions.
• Stay informed on product offerings, market trends, and competitor activity.
• Collaborate with internal teams to ensure a smooth customer experience from initial contact through to after-sales support.
• Participate in sales meetings, training sessions, and performance reviews.
• Represent the company in a professional manner at all times.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Time management

Independent worker

Education

Grade 12 / Matric

Tools

Microsoft Office

CRM systems

Sales tracking tools

Job description

Sales Consultant

Location

Richards Bay, South Africa

Work Arrangement

On-site role only. Remote working is not available.

Role Overview

Isibanisezwe Holdings is seeking motivated and customer-focused Sales Consultants to support business growth by building strong client relationships, identifying customer needs, and delivering suitable solutions. This role is ideal for individuals who enjoy engaging with people, achieving sales targets, and contributing to a professional and service-driven team.

Key Responsibilities

• Identify and pursue new sales opportunities within the local market
• Engage with prospective and existing customers to understand their needs and recommend appropriate products or services
• Build, maintain, and strengthen long‑term customer relationships
• Meet or exceed individual and team sales targets
• Prepare and present quotations, proposals, and product information to clients
• Follow up on leads, inquiries, and outstanding customer requests in a timely manner
• Maintain accurate records of customer interactions, sales activities, and pipeline updates
• Handle customer concerns professionally and work toward effective resolutions
• Stay informed on product offerings, market trends, and competitor activity
• Collaborate with internal teams to ensure a smooth customer experience from initial contact through to after‑sales support
• Participate in sales meetings, training sessions, and performance reviews
• Represent the company in a professional manner at all times

Requirements

• Proven experience in a sales, customer service, or client‑facing role
• Strong communication and interpersonal skills
• Ability to build trust and maintain positive customer relationships
• Confidence in presenting products or services and closing sales
• Good negotiation and persuasion skills
• Target‑driven with a proactive and results‑oriented approach
• Strong organisational and time management skills
• Ability to work independently and as part of a team
• Basic administrative and recordkeeping skills
• Proficiency in Microsoft Office or similar business software
• Grade 12 / Matric or equivalent qualification
• Willingness to work on‑site in Richards Bay, South Africa

Nice to Have

• Previous experience in a similar Sales Consultant role
• Knowledge of the local market and customer base in Richards Bay and surrounding areas
• Experience using CRM systems or sales tracking tools
• Additional sales or customer service training

What Success Looks Like

• Consistently achieving sales goals and contributing to overall business growth
• Developing strong relationships that lead to repeat business and customer loyalty
• Maintaining a well‑managed sales pipeline and accurate customer records
• Delivering a professional customer experience that reflects positively on Isibanisezwe Holdings

Team Environment

You will join a team that values professionalism, accountability, collaboration, and strong customer service. The role offers the opportunity to develop your sales capability, strengthen your market knowledge, and make a direct impact on business performance.