Sales Consultant - VUSE

Smollan; Pietermaritzburg; On-site; ZAR 78,000 - 112,000; Full time

Job summary

Smollan in South Africa seeks a dynamic Sales Consultant to be the face of our brand at kiosks. You will drive sales, guide customers through their product journey, and ensure a world-class retail experience at every interaction.

Responsibilities include managing POS transactions, cashups, stock, and merchandising while delivering excellent service. The ideal candidate is energetic, target-driven, and fluent in English with strong interpersonal skills.

Qualifications

• Grade 12 / Matric or equivalent required.
• Retail sales experience preferred.
• Basic computer literacy and POS familiarity.
• Willingness to work retail shifts including weekends and holidays.
• Strong English communication and interpersonal skills.

Responsibilities

• Drive sales and upsell products to meet targets.
• Process cash and card transactions and manage cashups.
• Stock replenishment and IBT coordination; safeguard assets.
• Maintain high visual merchandising standards.
• Assist customers with product queries and troubleshooting.

Skills

Sales

Customer service

POS

Kiosk operations

Stock management

Merchandising

Product knowledge

Communication

Teamwork

Education

Grade 12 / Matric

Tools

POS software

Job description

Are you a high-energy, target-driven sales professional with a passion for exceptional customer service?

As a Sales Consultant, you will be the face of our brand at the point of purchase. You’ll drive sales, guide customers through their product journey, manage kiosk operations, and ensure our customers receive a world-class retail experience every time.

Key Responsibilities

• Sales & Upselling: Deliver a superior customer service experience, build customer relationships, and actively sell and up-sell products to achieve daily and monthly sales targets.
• Kiosk Operations & POS: Process cash and card transactions, manage daily cashups, handle banking, and accurately follow Point of Sale (POS) Standard Operating Procedures.
• Stock & Asset Management: Take ownership of kiosk inventory. Facilitate stock takes, manage stock replenishment, execute Inter-Branch Transfers (IBT), and safeguard all company assets.
• Brand Representation & Merchandising: Maintain high visual merchandising standards and general kiosk housekeeping to reflect our brand’s premium quality and professionalism.
• Customer Support & Troubleshooting: Assist customers with product queries and troubleshooting using in-depth brand and product knowledge.

What We Are Looking For

Requirements:

• Education: Grade 12 / Matric certificate or NQF equivalent.
• Experience: Previous retail sales experience is highly advantageous.
• Tech-Savvy: Basic computer literacy and familiarity with POS/retail admin processes.
• Flexibility: Willingness and ability to work retail shift hours, including weekends, public holidays, and occasional night work.
• Mobility: Available to work at or travel between designated kiosks/stores in the region if required.
• Dynamic, target-driven, and highly resilient under pressure.
• Excellent verbal and written English communication skills.
• Strong interpersonal skills with a diplomatic, approachable, and professional demeanor.
• High attention to detail, meticulous administration, and strong time management skills.
• Ability to thrive both independently and as part of a collaborative retail team.

Why Join Us?

• Be part of a dynamic, fast-paced team winning at the point of purchase.
• Comprehensive onboarding and continuous product training.
• Great growth potential within a leading retail execution company.