Retail Sales Consultant - Soweto

Placements24; Soweto; On-site; ZAR 70,000 - 86,000; Full time

Benefits offered by this job

Salary 78k ZAR

Sales performance bonuses

Employee discounts

Training provided

Career advancement

Diverse customer exposure

Basic medical aid

Job summary

Placements24 in Soweto is seeking a dynamic Retail Sales Consultant to join our team. This entry- to mid-level role focuses on greeting customers, understanding needs, recommending items, and processing sales using the POS system.

You will thrive in a vibrant retail environment with strong emphasis on customer experience and product knowledge. The role offers opportunities for career growth, training, and a supportive team, with weekends and public holidays required.

Qualifications

• Previous customer-facing retail experience is advantageous.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and friendly demeanor.
• Team player with ability to work flexible hours.
• Willingness to learn about products and sales techniques.
• Ability to stand for long periods and handle merchandise.

Responsibilities

• Engage with customers in a friendly and professional manner.
• Listen to customer needs and recommend products.
• Drive sales by meeting targets.
• Process sales transactions using the POS system.
• Maintain knowledge of products, promotions, and store policies.
• Keep the sales floor tidy and visually appealing.
• Handle inquiries and provide basic support; escalate as needed.
• Participate in team meetings and training.
• Contribute to a positive team atmosphere.
• Assist with stock replenishment and merchandising.

Skills

Customer-facing

Communication skills

Interpersonal skills

Sales mindset

Cash handling

Teamwork

Tools

POS system

Job description

About the Role

Our client is looking for a dynamic and customer-focused Retail Sales Consultant to join their team in Soweto . This role is crucial for creating positive customer interactions, driving sales, and ensuring product knowledge is effectively communicated to clients. The ideal candidate will be outgoing, enthusiastic, and possess excellent communication skills, with a genuine passion for retail and helping customers find the perfect products. You will be responsible for greeting customers, understanding their needs, recommending suitable items, and processing sales efficiently. This is an excellent entry-level or mid-level opportunity for individuals looking to build a career in sales within a supportive and vibrant retail environment. We are committed to providing a great customer experience and empowering our sales team to succeed. The Soweto location offers a unique and engaged customer base.

Key Responsibilities

• Engage with customers in a friendly and professional manner, offering assistance and product information.


• Actively listen to customer needs and recommend appropriate products and solutions.


• Drive sales by meeting and exceeding individual sales targets.


• Process sales transactions accurately and efficiently using the POS system.


• Maintain knowledge of current products, promotions, and store policies.


• Ensure the sales floor is well-maintained, tidy, and visually appealing.


• Handle customer inquiries and provide basic support, escalating complex issues when necessary.


• Participate in team meetings and training sessions to enhance product knowledge and sales skills.


• Contribute to a positive team atmosphere and support colleagues.


• Assist with stock replenishment and merchandising tasks as needed.

Requirements

• Previous experience in a customer-facing role, preferably in retail sales, is advantageous.


• Excellent communication and interpersonal skills.


• Strong customer service orientation and a friendly demeanor.


• Ability to work effectively in a team environment.


• Basic math skills and ability to handle cash and card transactions.


• Willingness to learn about products and sales techniques.


• Ability to stand for extended periods and handle merchandise.


• Must be punctual, reliable, and possess a positive attitude.


• Open to working flexible hours, including weekends and public holidays.


• Living in or familiar with the Soweto area is a plus.

Benefits

• Competitive annual salary of 78000 R.


• Opportunities for sales performance bonuses.


• Employee discounts on a wide range of products.


• Comprehensive product and sales training provided.


• A supportive and friendly team environment.


• Potential for career advancement within the company.


• Exposure to diverse customer interactions.


• Contribution towards basic medical aid.