Retail Sales Consultant

Placements24; Pretoria; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Employee discounts

Product training

Growth opportunities

Friendly work environment

Job summary

Placements24 in Pretoria is seeking a friendly Retail Sales Consultant who will be the first point of contact for customers, advising on products and services and delivering a positive shopping experience. You will drive sales while building strong customer relationships in a fast-paced environment.

You should enjoy helping people, communicate clearly, and work well both in a team and independently. The role requires weekend availability and some holidays in Gauteng, with training provided and

Qualifications

• Previous experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Genuine interest in sales and customer service.
• Ability to work effectively in a team and independently.

Responsibilities

• Greet customers and identify needs through effective questioning and listening.
• Provide product information and tailored recommendations.
• Process sales transactions accurately and efficiently.
• Maintain an organized, well-presented sales floor.
• Address concerns and resolve issues to ensure customer satisfaction.
• Continuously update product knowledge for current information.

Skills

Customer service

Communication

Sales

Teamwork

Job description

About the Role

Our client is seeking an enthusiastic and customer-focused Retail Sales Consultant to join their team in Pretoria . You will be the primary point of contact for customers, providing expert advice on products and services, and ensuring a positive shopping experience. This role is integral to driving sales and building strong customer relationships. If you have a passion for retail and excel at connecting with people, this is a fantastic opportunity to build your career in Pretoria .

Key Responsibilities

• Greet customers warmly and identify their needs through effective questioning and active listening.
• Provide detailed information about products and services, making tailored recommendations to meet customer requirements.
• Process sales transactions accurately and efficiently, handling cash, card, and other payment methods.
• Maintain an organized and appealing sales floor, ensuring merchandise is well-presented and stock levels are adequate.
• Address customer concerns and resolve issues promptly and professionally to ensure satisfaction.
• Continuously update product knowledge to provide the most current and relevant information to customers.

Requirements

• Previous experience in a customer-facing role, preferably within the retail sector.
• Excellent communication and interpersonal skills with a friendly and approachable demeanor.
• A genuine interest in sales and customer service.
• Ability to work effectively in a team environment and independently as needed.
• Willingness to work flexible hours, including weekends and some public holidays, in Gauteng.
• A proactive approach to learning about new products and sales techniques.

Benefits

• Competitive annual salary with sales commission opportunities.
• Employee discounts on store products.
• Training on product lines and sales techniques.
• Supportive and friendly work environment in Pretoria.
• Opportunity for growth within the retail sector.