Sales Associate

Pick n Pay; South Africa; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Pick n Pay in South Africa seeks a customer-focused sales assistant to deliver first-class service in-store. You will engage customers face-to-face, explain product features, and help meet sales targets while maintaining an appealing product presentation.

The role requires matric and 2–3 years of sales experience, with flexibility to transfer between stores as needed. You will contribute to team goals and customer satisfaction.

Qualifications

• Matric (Grade 12) is required.
• Minimum of 2-3 years' sales experience.
• Willing to transfer between stores.

Responsibilities

• Actively seek and engage store customers to maximise sales potential.
• Provide assistance and information on product features to meet sales target.
• Adhere and achieve department's sales targets on a monthly, bi-annual and annual basis.
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets.
• Work with customers to determine their needs and recommend suitable products.
• Collaborate with co-workers to ensure high-quality customer service.
• Develop product knowledge and keep displays attractive.
• Prepare paperwork to activate and maintain contract services.
• Analyse sales reports to inform sales actions.
• Organise daily workload and volunteer for related tasks to support department goals.

Skills

Numerical Reasoning

Drive

Stress handling and Resilience

Building Relationships

Persuasiveness

Problem solving

Customer Service Orientation

Teamwork

Building the Brand

Influence

Matric (Grade 12)

Education

Matric (Grade 12)

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary
To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers

Minimum requirements

Matric (Grade 12)
Minimum of 2-3 years' sales experience

Preference will be given to applicants in similar positions.
The incumbent may also be expected to perform other duties as assigned from time to time.

This position will require transferability between stores.

Competencies

• Numerical Reasoning
• Drive
• Stress handling and Resilience
• Building Relationships
• Persuasiveness
• Problem solving
• Customer Service Orientation
• Teamwork
• Building the Brand
• Influence

Key responsibilities

Sales

Actively seek and engage customer prospects in the store to maximise sales potential

Provide assistance and information on product features to meet sales target

Adhere and achieve department's sales targets on a monthly, bi-annual and annual basis

Identify sales opportunities and prepare sales action plans and schedules to meet specific targets

Customer Service

Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires

Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customers' needs are satisfactorily met

Collaborate with co-workers to ensure proper customer service is delivered

Identify and expedite the resolution of customer concerns to maximise satisfaction

Product Knowledge

Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers

Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers

Administration

Prepare paperwork to activate and maintain contract services

Analyse sales reports and interpret information to assist in putting together sales action plans

Leading Self

Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions

Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department's goals

Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers

Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities

Closing date: 28 September 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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