Retail Sales Consultant

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

Career growth

Job summary

Placements24 in Durban is seeking a dedicated Retail Sales Consultant to join our team in a hybrid capacity. The role blends in-store customer engagement with remote administrative tasks to support sales performance and customer satisfaction.

You will greet customers, provide product information, and help drive store targets while maintaining merchandising standards and a welcoming store environment. The position offers flexibility between in-person service and remote tasks.

Qualifications

• Previous experience in retail sales or customer service is advantageous.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Basic computer literacy and familiarity with online communication tools.
• Ability to work effectively both independently and as part of a team.
• Flexible availability to work shifts, including weekends.
• Passion for customer service and a genuine interest in the products offered.

Responsibilities

• Greet and assist customers, providing product information and expert recommendations.
• Process sales transactions accurately using the point-of-sale system.
• Maintain visual merchandising standards and ensure the store is clean and well-organized.
• Follow up with customers remotely to address inquiries and build lasting relationships.
• Participate in team meetings and training sessions, both in-person and virtually.
• Contribute to achieving individual and store sales targets through excellent service and product knowledge.

Skills

Customer service

Communication

Interpersonal skills

Computer literacy

Teamwork

POS system

Tools

POS system

Job description

Our client is seeking a dedicated and enthusiastic Retail Sales Consultant to join their team in Durban . This hybrid role offers a dynamic mix of in-store customer engagement and remote administrative tasks, providing a flexible approach to retail sales. You will be responsible for assisting customers, promoting products, and contributing to the overall sales performance of the store. This position requires a proactive individual who can build strong customer relationships and adapt to a blended work environment, ensuring a seamless customer journey whether in person or through remote channels, contributing to the thriving retail sector of Durban .

Key Responsibilities

• Greet and assist customers, providing product information and expert recommendations.
• Process sales transactions accurately using the point-of-sale system.
• Maintain visual merchandising standards and ensure the store is clean and well-organized.
• Follow up with customers remotely to address inquiries and build lasting relationships.
• Participate in team meetings and training sessions, both in-person and virtually.
• Contribute to achieving individual and store sales targets through excellent service and product knowledge.

Requirements

• Previous experience in retail sales or customer service is advantageous.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Basic computer literacy and familiarity with online communication tools.
• Ability to work effectively both independently and as part of a team.
• Flexible availability to work shifts, including weekends.
• Passion for customer service and a genuine interest in the products offered.

Benefits

• Competitive salary and commission structure.
• Hybrid work model offering flexibility between in-store and remote work.
• Employee discounts on a wide range of products.
• Opportunities for professional growth and skill development.
• A positive and supportive team culture.