Sales Consultant - Luxury Goods

Placements24; Sandton; On-site; ZAR 180,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Commission based on sales performance

Staff discounts on luxury products

Career advancement opportunities

In-depth product training

Prestigious work environment

Performance bonuses

Potential for international mobility

Regular team-building events

Job summary

Placements24 is partnering with a prestigious international luxury brand to recruit a Sales Consultant for their flagship boutique in Sandton, Gauteng. The role requires delivering exceptional service to discerning clients, understanding style needs, and guiding purchases that reflect the client's taste and the brand's heritage.

The ideal candidate will bring at least 3 years in luxury retail, superb presentation, and a proactive approach to building lasting relationships.

Qualifications

• Minimum of 3 years of experience in sales, preferably within luxury retail.
• Excellent communication and interpersonal skills.
• Impeccable personal presentation and grooming.
• Ability to work weekends/public holidays.
• Discretion with client information.

Responsibilities

• Provide personalized and high-touch sales service to clients, offering expert advice on our range of luxury goods.
• Build and maintain a loyal client base through exceptional service, follow-up, and relationship management.
• Achieve and exceed individual sales targets and contribute to the overall boutique performance.
• Develop a deep understanding of product knowledge, including materials, craftsmanship, and brand heritage.
• Maintain the visual merchandising standards of the boutique, ensuring products are presented attractively.
• Process transactions accurately and efficiently, handling payments and managing stock.
• Stay informed about market trends, competitor activities, and customer preferences in the luxury sector.
• Represent the brand with the utmost professionalism and elegance at all times.
• Participate in in-store events and promotional activities to drive traffic and sales.

Skills

Luxury retail sales

Customer service

Relationship building

Communication

Presentation

Sales target achievement

Tools

POS systems

Stock management

Job description

About the Role

Our client, a prestigious international brand renowned for its exquisite luxury goods, is seeking an exceptionally talented and polished Sales Consultant to join their flagship boutique in Sandton, Gauteng. This role is designed for an individual who embodies sophistication, possesses a deep appreciation for luxury, and excels in providing unparalleled customer experiences. You will be responsible for guiding discerning clientele through our collections, understanding their individual style and needs, and ensuring they find pieces that exceed their expectations. The ideal candidate will have a proven track record in luxury retail sales, exceptional interpersonal skills, and a passion for building lasting relationships with high-net-worth individuals. We are looking for a sales professional who can uphold the brand's elite image and contribute to the boutique's success in Sandton. Your ability to create a memorable shopping experience will be paramount.

Key Responsibilities

• Provide personalized and high-touch sales service to clients, offering expert advice on our range of luxury goods.
• Build and maintain a loyal client base through exceptional service, follow-up, and relationship management.
• Achieve and exceed individual sales targets and contribute to the overall boutique performance.
• Develop a deep understanding of product knowledge, including materials, craftsmanship, and brand heritage.
• Maintain the visual merchandising standards of the boutique, ensuring products are presented attractively.
• Process transactions accurately and efficiently, handling payments and managing stock.
• Stay informed about market trends, competitor activities, and customer preferences in the luxury sector.
• Represent the brand with the utmost professionalism and elegance at all times.
• Participate in in-store events and promotional activities to drive traffic and sales.

Requirements

• Minimum of 3 years of experience in sales, preferably within the luxury retail sector (e.g., fashion, jewelry, watches, accessories).
• Demonstrated ability to provide exceptional customer service and build strong client relationships.
• Excellent communication, interpersonal, and presentation skills.
• A passion for luxury goods and a sophisticated understanding of style and trends.
• Proven ability to meet and exceed sales goals.
• Impeccable personal presentation and grooming.
• Ability to work flexible hours, including weekends and public holidays, as required by retail operations in Sandton.
• Discretion and professionalism in handling sensitive client information.
• Previous experience with POS systems and luxury retail operations is advantageous.

Benefits

• Competitive salary and attractive commission structure based on sales performance.
• Generous staff discounts on luxury products.
• Opportunities for career advancement within a globally recognized brand.
• In-depth product training and brand immersion programs.
• Beautiful and prestigious work environment in Sandton.
• Performance bonuses and incentives.
• Potential for international opportunities within the group.
• Regular team-building events.