Luxury Sales Consultant

Jack Friedman; Cape Town; On-site; ZAR 250,000 - 450,000; Full time

Benefits offered by this job

Medical aid

Generous staff discounts

Accredited professional development (J

Job summary

Jack Friedman is seeking a seasoned Luxury Jewellery Sales Consultant in Cape Town. You will guide high-net-worth clients through considered purchases, delivering discreet, personalized service in an upscale setting.

The role emphasizes relationship-building over high-pressure sales, with structured shifts, weekends, and public holidays. A competitive base salary with uncapped incentives and monthly bonuses reflects expertise and client relationships.

Qualifications

• 2+ years in sales, ideally luxury retail or high-net-worth client services
• Natural ability to read people, build trust quickly
• Passion for helping clients mark life’s important moments
• Polished, composed, and comfortable in upscale environments
• Based in Cape Town with access to V&A Waterfront or Canal Walk
• European language proficiency is a significant advantage with international clients

Responsibilities

• Be the face of Jack Friedman at a Cape Town location and guide high-net-worth clients through considered purchases
• Build lasting relationships that bring clients back year after year
• Provide discreet, knowledgeable service with a focus on product expertise and loyalty

Skills

Read people

Build trust

Luxury retail

High-net-worth clients

Client relationships

Polished presentation

Cape Town based

Job description

Cape Town, South Africa

We are looking for a seasoned sales professional who brings genuine gravitas, deep client instinct, and the kind of quiet confidence that comes from years of experience. If you’ve spent your career building relationships, not just processing transactions, this role was designed with you in mind.

As a Luxury Jewellery Sales Consultant, you will be the face of our brand at one of our Cape Town locations. You’ll guide high-net-worth clients through considered, often emotional purchases, and build lasting relationships that bring them back year after year.

This is a role where discretion, presence, and product knowledge matter far more than high-pressure sales tactics. Our best consultants don’t chase targets, they earn loyalty.

We operate on structured retail shifts to cover peak trading hours, including some weekends and public holidays. Schedules are provided in advance so you can plan around your commitments. If you’re comfortable with a varied but predictable roster, this works well.

Requirements

• 2+ years in sales, ideally in luxury retail, jewellery, financial services, or any environment serving high-net-worth clients
• A natural ability to read people, build trust quickly, and make clients feel genuinely looked after
• Someone who finds meaning in helping people mark life’s most important moments
• Polished, composed, and comfortable in upscale environments
• Based in Cape Town with reliable access to the V&A Waterfront or Canal Walk
• Proficiency in a European language, especially Mediterranean or Eastern European, is a significant advantage with our international clientele
• Valid work permit, clean record, and full availability for retail shifts
• A competitive base salary with an uncapped incentive structure, your expertise and relationships directly determine your earnings
• Monthly performance bonuses that recognise your best work
• Generous staff discounts on our full collection
• Medical aid
• Accredited professional development through the Jewellery Council of South Africa, deepening expertise you’ve already built
• A stable, professional team environment.