Sales Consultant - Luxury Goods

Placements24; Noord-Kaap; Sur place; ZAR 150 000 - 230 000; Plein temps

Avantages offerts par ce poste

Commission and bonus opportunities

Employee discount on luxury products

Training and development opportunities

Uniform or dress allowance

Résumé du poste

Placements24 is seeking a Sales Consultant for a luxury boutique in Kimberley, Northern Cape. The role is on-site, requiring a refined demeanor, premium product knowledge, and a proactive approach to delivering an exceptional client experience.

You will greet clients, understand their preferences, upsell luxury items, and build lasting relationships while meeting daily sales targets. The position offers a vibrant work environment and opportunities for career growth within a globally recognized

Qualifications

• Experience in luxury retail or high-end customer service.
• Demonstrated ability to meet and exceed sales targets.
• Excellent communication and interpersonal skills.
• Refined demeanor and professional presentation.

Responsabilités

• Greet clients and create a luxurious first impression in-store.
• Understand client needs and preferences to guide purchases.
• Provide expert advice on product selection, styling, and care.
• Drive sales and contribute to store performance through targets.
• Build a loyal client base via personalized service and follow-up.
• Ensure accurate transactions and maintain store presentation.

Connaissances

Luxury retail sales

Customer service

Sales targets

Interpersonal skills

Product knowledge

Attention to detail

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

About the Role

Our client, a prestigious retailer of luxury goods, is seeking an elegant and customer-focused Sales Consultant to join their boutique in Kimberley, Northern Cape. This role requires a passion for high-end products, exceptional interpersonal skills, and a commitment to delivering an unparalleled client experience. You will be responsible for engaging with discerning clientele, understanding their needs, and guiding them towards exquisite purchases. The ideal candidate possesses a refined demeanor, excellent product knowledge, and a proven ability to drive sales in a luxury retail environment. This is an on-site role requiring a strong presence within the Kimberley boutique to build lasting relationships with clientele.

Key Responsibilities

• Greet and welcome clients to the boutique, establishing a positive and luxurious first impression.
• Engage clients in meaningful conversations to understand their preferences, needs, and style.
• Showcase and present luxury products, highlighting craftsmanship, heritage, and unique features.
• Provide expert advice on product selection, styling, and care.
• Drive sales by exceeding individual sales targets and contributing to the store's overall performance.
• Build and maintain a loyal client base through personalized service and follow-up.
• Process transactions accurately and efficiently, ensuring a seamless checkout experience.
• Maintain impeccable visual merchandising standards and store presentation.
• Stay up-to-date with product knowledge, brand trends, and industry developments.
• Handle client inquiries and resolve issues with professionalism and discretion.

Requirements

• Previous experience in luxury retail sales or a high-end customer service role is essential.
• Demonstrated ability to meet and exceed sales targets.
• Excellent communication, listening, and interpersonal skills.
• A passion for luxury goods, fashion, or fine craftsmanship.
• Polished and professional presentation and demeanor.
• Ability to build rapport and trust with a sophisticated clientele.
• Experience with POS systems and sales transaction processing.
• Strong attention to detail and organizational skills.
• Must be available to work retail hours, including weekends and public holidays, in Kimberley, Northern Cape.
• High school diploma or equivalent; further education in fashion, marketing, or business is a plus.

Benefits

• Competitive salary package with attractive commission and bonus opportunities based on sales performance.
• Generous employee discount on all luxury products.
• Opportunities for training and development in luxury retail and brand management.
• A beautiful and inspiring work environment in Kimberley.
• Potential for career advancement within a globally recognized luxury brand.
• Sales incentives and rewards programs.
• Uniform or dress allowance provided.
• Staff events and exclusive previews of new collections.
• Contributory pension fund.
• Opportunity to build a strong network within the luxury sector.