Sales Consultant

CVQuest; Mokopane; On-site; ZAR 78,000 - 100,000; Full time

Job summary

CVQuest in Mokopane is seeking a motivated sales/customer service professional to help customers find products or services that meet their needs while driving company revenue. You will build relationships, understand requirements, present solutions, and close sales while delivering excellent service.

Key responsibilities include greeting customers, identifying needs, recommending products, explaining features and promotions, and exceeding sales targets.

Qualifications

• Experience in frontline customer-facing roles is preferred.
• Ability to understand customer needs and translate into solutions.
• Familiarity with explaining features, pricing, and promotions.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Identify customer needs through questioning and active listening.
• Recommend appropriate products or services based on those needs.
• Explain product features, benefits, pricing and promotions.
• Achieve and exceed sales targets and performance goals.
• Maintain up-to-date knowledge of products, services and competitors.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Handle customer objections and resolve complaints professionally.

Skills

Customer service

Active listening

Sales skills

Product knowledge

Communication

Job description

Candidate will responsible for helping customers find products or services that meet their needs while driving company sales and revenue. They will be required to build relationships with clients, understand customer requirements, present solutions, and close sales while providing excellent customer service.

Key Roles:

• Greet and assist customers in a friendly and professional manner
• Identify customer needs through questioning and active listening
• Recommend appropriate products or services based on those needs
• Explain product features, benefits, pricing and promotions
• Achieve and exceed sales targets and performance goals
• Maintain up to date knowledge of products, services and competitors
• Follow up with customers to ensure satisfaction and encourage repeat business
• Handle customer objections and resolve complaints professionally