Sales Administrator Job in Stellenbosch

BM Food Manufacturers (Pty) Ltd

Alice, Cape Town, Worcester

On-site

ZAR 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Professional workplace training and发展

Career advancement opportunities

Exposure to sales strategy execution

Supportive and collaborative working环境

Employee development

Job summary

BM Food Manufacturers (Pty) Ltd, located in Stellenbosch, is seeking a highly organized Sales Administrator to support its sales and business operations team in a fast-paced FMCG environment.

The ideal candidate will have 3–4 years of experience in sales administration, a Bachelor’s degree, and strong Excel/ERP skills, with a proactive approach and excellent communication abilities.

Qualifications

Bachelor’s degree in a related field.
3–4 years of proven experience in a Sales Administrator, Sales Support, or related administrative role.
Experience in food manufacturing, FMCG, consumer goods, or production industries preferred.
Experience working with ERP systems, CRM software, or inventory management platforms.

Responsibilities

Manage daily sales administration functions to support the sales department.
Process customer orders accurately and ensure timely order fulfillment.
Prepare quotations, invoices, purchase orders, and sales documentation.
Coordinate order tracking and maintain accurate customer databases.
Provide excellent customer service and manage client queries.
Support forecasting and data analysis for sales performance.

Skills

Sales administration

Organizational skills

Communication

Microsoft Excel

CRM

ERP systems

Order processing

Data analysis

Customer service

Education

Bachelor’s Degree in Business Administration, Marketing, Sales Management, Supply Chain Management, Commerce, or related field

Tools

ERP systems

CRM software

Inventory management platforms

Microsoft Office

Job description

Sales Administrator – Food Manufacturing Company

Company: BM Food Manufacturers (Pty) Ltd

Location: Stellenbosch

Job Type: Full-Time

Industry: Food Manufacturing / FMCG / Consumer Goods

Experience Required: 3–4 Years

Education: Bachelor’s Degree

Reporting To: Sales Manager

Job Overview

BM Food Manufacturers (Pty) Ltd, a leading food manufacturing company located in the Cape Winelands area, is looking for a highly organized and detail-oriented Sales Administrator to support its sales and business operations team in Stellenbosch. This role is ideal for professionals with experience in sales administration, customer relationship management, FMCG sales support, and order processing within a fast-paced manufacturing environment.

The successful candidate will play a key role in supporting the Sales Manager by handling administrative coordination, maintaining customer accounts, processing sales orders, preparing reports, managing customer communications, and ensuring smooth internal sales operations.

Candidates searching for sales administrator jobs in South Africa, food manufacturing jobs, sales support careers, FMCG vacancies, and office administration opportunities are encouraged to apply.

Key Duties and Responsibilities

Sales Administration & Order Processing
- Manage daily sales administration functions to support the sales department.
- Process customer orders accurately and ensure timely order fulfillment.
- Prepare quotations, invoices, purchase orders, and sales documentation.
- Coordinate order tracking and maintain accurate customer databases.
- Ensure all order records are updated in internal systems.
Customer Relationship Management
- Build and maintain strong customer relationships by responding to queries and concerns professionally.
- Liaise with clients regarding product availability, pricing, deliveries, and order updates.
- Provide exceptional customer service to ensure client satisfaction and repeat business.
- Assist with handling complaints and resolving customer issues effectively.
Sales Reporting & Data Analysis
- Prepare weekly and monthly sales reports for management review.
- Analyze sales trends, product performance, and customer buying patterns.
- Maintain sales records and generate performance dashboards where required.
- Support the Sales Manager in forecasting and demand planning activities.
Inventory & Logistics Coordination
- Coordinate with warehouse and logistics teams to ensure timely product dispatch.
- Monitor stock availability and communicate inventory updates to customers.
- Assist in coordinating deliveries and resolving shipping-related concerns.
- Ensure efficient coordination between production, sales, and distribution departments.
Administrative Support
- Maintain organized filing systems for customer accounts, contracts, and invoices.
- Schedule meetings, prepare presentations, and provide administrative assistance to the sales team.
- Ensure compliance with company sales procedures and documentation standards.
- Support internal communication between departments to improve workflow efficiency.
Market & Product Support
- Assist in gathering customer feedback and market insights.
- Support promotional activities and product launches.
- Monitor competitor activities and market developments in the FMCG sector.
- Contribute ideas to improve customer retention and sales growth strategies.

Educational Requirements

A Bachelor’s Degree in Business Administration, Marketing, Sales Management, Supply Chain Management, Commerce, or a related field.
Additional certifications in sales administration or customer relationship management will be advantageous.

Experience Required

3–4 years of proven experience in a Sales Administrator, Sales Support, or related administrative role.

Previous experience within food manufacturing, FMCG, consumer goods, or production industries will be highly advantageous.

Experience working with ERP systems, CRM software, or inventory management platforms is preferred.

Required Skills and Competencies